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January 2023 by Peter Ip
purchased some accessories for my wife. overall process was smooth and staff were very helpful without being too aggressive. wish i could say the same for some other men's stores.
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September 2022 by KarlyOs
Where do I begin. Bought a pair of shoes online that were shipped from the Toronto Eatons Centre location. FedEx (shipping company) was a complete nightmare. In the end, I had to pick up the shoes at a pick up location. This took about 5 calls and 8 days. Upon receiving the shoes, I got a pretty used and stretched out floor model pair. They looked like they were tried on 100x. In addition, both arrived with security tags. I live in Oakville and the closest location with the shoes is 45 min away (no traffic), 1.5 hours (with traffic). When I got to the Yorkdale location, I was offered an extra 5% off a new pair for my inconvenience. This is $8.90. I spent more on gas getting here and back home. Then when my shoes were refunded, I was short $23. The tax I paid was not refunded due to some glitch. I sat in the store for over 60+ min sorting this out with customer service on my phone as this was out of the stores hands. They were unable to offer me the full refund (including tax) and the issue was escalated. I have to wait for my tax refund which could take weeks. This company is a shopping nightmare. Stay away and spend your money at a store that stands behind the customer. Maje does not care. I didn’t repurchase the shoes as I was very unhappy and told the staff I would think about getting another pair and to hold them for a few hours. Cherry on top- when I was leaving the store, I was advised that the 5% offer is no longer being offered to me. I still can’t wrap my head around this terrible experience with Maje.
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August 2022 by Melissa Guan
It’s sad that company’s hire such employees and loose great customers!! I went in to do an exchange I just gave birth and have a newborn and explained that I just want to exchange (gift) and purchase a dress which was $350 more expensive but they still refused to do it and they were super rude I hope they really consider changing the management I will never step in to that boutique and will def stop buying and will share with others as well! Btw the t shirt that I was going to exchange will go in to the trash directly they just lost a sale and a customer
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July 2022 by Reviews By AC
As much as I love the brand, the staff here are so rude & unhelpful. Look at the reviews! They really need extensive training!
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July 2022 by Google user
Interesting stuff is available here. Some of the items don't have a price listed (at least not a Canadian price) so it's hard to know how much we would be spending to purchase something. The items that do have prices are... expensive... for what they are. They are some interesting things that caught my eye, but not interesting enough for me to purchase anything. My 5 year old daughter who wants everything in stores we visit didn't ask me for anything. Could be nothing was pink enough or something. Overall, it's a fine store. If things were cheaper or if there was a sale, I might have picked up a few things.
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June 2022 by Emmalisa Grella
I’ve literally never written a review before. I wish I could give them 0 stars. Rudest employees ever. Two employees were making fun of customers trying on clothing and laughing directly at them. Terrible experience.
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June 2022 by Kelly
One of the salesperson, Aimee, is super kind and patient. I was trying on a few items and she was always honest with her opinion.
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May 2022 by Mor Su
Gentlemen please be ware, all the sale will be final and wont eligible for return as as accurate “money”Only store credit will be applied.
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March 2022 by el rokni
My sister got a dress at this store soon she changed her mind and wanted to return they said we cannot, only change or credit store. !!!This is so silly it is kind of stealing people's money this is a policy in some luxury brands like Cartier.....I am so upset with this store and don't recommend it to anyone
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February 2022 by FrancoFun Expert
Amazing customer service! staff was very great and helpful. Very great customer service. I got a ordered a coat from the store and i'm so in love with it. Delivery was fast and on schedule. This particular store is one of the best i have ever come across. 10/10.
