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October 2023 by Lina Hopkins
I got very special itemVery nice place professional staff unigue product
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August 2023 by Paul Baker
Had a ring resized, beautiful job, the ring fit perfectly all at a good price
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December 2022 by AAYUSH RIMAL
Amazing place! Very nice customer service and great deal on diamonds. Thanks Eddie!
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December 2022 by Ras Kumar
Such rude customer service. I would rather not get anything done here.
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September 2022 by shahnam moghaddam
I read these rude customer service comments about the shop owner and I don't get it.I was treated like "gold" here.I bought a ring from this shop at a reasonable price and the owner allowed me to exchange it if I ended up not liking the ring. I went back a few weeks later and the owner exchanged it with a more expensive ring that I wanted initially for the same low price of the first ring. He is generous, kind and caring. I wish you well. Thank you sir.
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November 2021 by S
I just went to this store and was treated like garbage. As someone training to be a therapist, all I can say is that my experience would be mentally damaging to most. I have lived down the street in yorkville for 7 years and I have noticed that this shop has had a retirement sale for the last few years so I decided that I would take a look on my way to union Station for a gift.They sell knock-off van cleef jewelry and other standard items.When I was about to enter the store the man (which I am assuming is the owner) said "its not happening" and that I couldn't shop there. I am assuming this is because I am a woman of color.He yelled and said that the store was closed despite a customer being in there. I am truly disgusted. I did not deserve this discriminatory treatment. It should be no surprise that they have not been able to sell anything. It should be known that they treat people of color this way.
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September 2021 by Dominic Riverso
After 46 years in business, this shop is closing due to condo redevelopment. Good time to get extra value during the closing sale. Excellent service and repair facilities in store in the meantime.
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November 2020 by Amber Hamilton
Excellent service, warm, welcoming, patient people and beautiful craftsmanship. I couldn't be happier with my engagement ring! Socrates is a true expert.
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September 2020 by Vivian Trinh
Rude customer service. Would not return just based on the attitude I got from the goldsmith. Ring resizing cost was very steep compared to other places i got a quote from (which friends have been to but unfortunately further from me) and scoffed and laughed at me and literally motioned me to leave when I politely mentioned another place quoted me something more reasonable. I was taken aback and would not recommend
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September 2017 by mkle3359
They didn't pay attention to what I asked for and ended up causing further damage to an item brought in for repair. Avoid this place.
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February 2016 by User774356
An item was priced at $500. I had an old ring that I brought in to trade that they valued at $60. So I gave them the ring and payed the remaining $440 on my debit card. The person I bought it for didn't like it and so I tried to return it. They repeatedly refused to give me $500 in store credit, saying I was only entitled to $440. The owner was belligerent and insisted that I didn't 'understand' the situation. Unreasonable, disrespectful, and sheisty ... don't go there
