Northbound Leather Ltd. is highly praised for its exceptional service and quality leather products. Customers have shared positive experiences about the welcoming and knowledgeable staff, who go above and beyond to ensure a pleasant shopping experience. Many appreciate the personalized attention, with employees staying after hours or opening on Sundays to accommodate customers in need. The store is noted for its supportive atmosphere, making newcomers feel comfortable while exploring various leather gear. Reviewers highlight the staff's expertise, particularly in leather care, and commend the quality of repairs and products offered. The in-house craftsmanship is frequently mentioned, emphasizing the superior quality of the items available. Visitors express gratitude for the friendly environment, where staff members, such as Anna and Kandi, are recognized for their helpfulness and stylish appearance. Overall, Northbound Leather Ltd. is described as a top destination for anyone seeking high-quality leather gear, whether for special occasions or personal exploration. The combination of outstanding customer service and exceptional products makes it a favorite spot in Toronto, with many customers eager to return.
Mike was Extremely Helpful about Leather Care.!! He took the time to walk me through the steps, and multiple products I could use to get my desired result. These guys KNOW leather!
August 2024
Hands down best place to get leather gear. Everything is made in house and the quality is amazing. Staff are great and always helpful and friendly. Always one of my favorite shops to visit in Toronto
August 2024
We ordered an item and did have some issues re sizing and delivery date. However, Enza was amazing, moved heaven and Earth to put things right and we are very happy with the quality and fit now. Things go wrong at times and it is how these things are dealt with that really matter. Thank you Enza !
