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June 2024 by Farry Pasha
Extremely rude management, toxic behavior, zero quality. Don't even walk in to this store
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August 2022 by A P
What a great store! After moors and tiptop had nothing for me this store was a pleasant surprise. Emily was extremely helpful, very knowledgeable and found exactly what I wanted in terms of size, style, material, color and even opacity. 5 stars. Great jazz music playing in the background too. Will be back for sure
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November 2021 by Nicholas Perucci
I love this store but I can't find the new location, I thought they moved from the Underground mall in the Yonge & Bloor station to the Yorkville Plaza?
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November 2019 by Margaret Ng
The shirts are the finest quality Mens/Womens Luxury cotton shirts from Novesa London have alot to chose from lots of colours and print, the price is right and the service is Excellant.
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November 2019 by Kunal Mody
I recently bought 3 shirts from them totalling around $280, really great quality. Great service, they do offer minor sizing alterations. If you are buying things from big store, this place will certainly turn your head around. Their fitting is impeccable. Ideal for office/ parties. Highly recommended
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November 2019 by T Dglman
Novesa has the best selection of shirts in town. I got two shirts from Novesa and they're great quality. I get lots of compliments whenever I wear them.
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November 2019 by Keith Alexander
Great personal service large variety of sizes, color and styles. I recommend this store
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November 2018 by samra khan
Boring styles, boring store. Might as well go to eaton centre right by it oh and extremely over priced
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November 2018 by Rishova R
Extremely rude management, quality of the fabric is so bad and the manager doenst even know what he is doing or how he is talking to his customers. Dont shop from there, save your money.
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November 2017 by Richard Stephens
I've been a customer since the store opened in 2007. I'm surprised about this one venomous review, there must be more to it. I have a totally opposite experience. So far I have bought over 40 shirts in 9 years+. In fact let's just say all my dress shirts are from here. In October last year I bought some shirts that I didn't try on until Xmas time and having gained weight, my normal size didn't fit again. I went into the store and the owner just joked about it and exchanged the 3 shirts to a different size, 3 months later. No questions, no receipt, etc. I even joked about it because I couldn't find the invoice and he said they stand by their label, if it has their brand name, it's their product and they can't reject it. I must say though the items were still in the original packaging and I only tried one on and once it didn't fit, no point trying the other 2, I repacked in original packaging, only didn't have time to return until around Xmas.
Overall these are the best made tailored shirts. I'm still wearing all the shirts, the older ones are classic fits so they still fit, some of the collars are worn but that's the quality of well made shirts almost 10 years later. Novesa shirts are the only ones in my wardrobe that I never throw away. I keep wearing them however old, they maintain the quality. I guess everyone's customer service experience is different but no one can fault the quality of their products. I'm not young (at 54) and I've shopped all kinds of brands over the years, these are the only shirts that truly retain their quality after hundreds of laundry, always as new except for normal aging. Apart from quality, where else would you find all those fabulous colors, checks, stripes and unique patterns and perfect fit, and at that price? Since they opened they have helped to reduce the price of shirts on Bloor Street. For $85 (their lowest price) you can get a quality shirt and if you buy 3 shirts you always get a discount. The Bloor Street stores will sell similar shirts for $225+.
I don't think the owners are doing a great job of marketing/advertising their brand because it remains almost a secret. I've met customers in the store who say they don't tell anyone where they buy the shirts to keep it exclusive....
The store has been closed for about a week now for renovation. A staff told me they'll be doing 50% off all Year for their anniversary sale, so I will be buying more shirts this year for sure!!
