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February 2024 by Mengna Yang
I went to this location last week the bank staff name Anne she is very friendly ,orderly,gently,proffessional,she solved my problem very quicky,i put five star becasue of her!
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January 2024 by Flora Dapat
RBC Sandhurst Circle has been our family bank for over 45+ years. Now, is the time to give a shout out to Desiree of her impeccable customer service. I have dealt with her on multiple occasions, and I always felt the same a very satisfied customer. I even mentioned it to her Manager. Thanks Desiree
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January 2024 by twinkle saini
i went there and one chinese lady is so rude and she didnt help me out in my problems. she didnt help me. I am seriously not agree with this behaviour.
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December 2023 by J L
Too bad there is no ZERO for this bank.
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December 2023 by Erik attila Szendrei
Very bad place zero knowledge Jie Lin she doesn't know anything... never go back don't know why they getting paid there !
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December 2023 by Timothy
Dude this David is too rude. Rudest staff I’ve ever seen in any branch.
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November 2023 by astha talati
I walk in and a representative named David was serving me . I asked to have DD . He mentioned he dont know what is DD . I explained its demand draft . He was like i dont know what is demand draft. And than i explained the whole thing . He was like okay , he went through and put company’s name into it but it was not fitting in , which was not his fault but the way he was responding was really rude . He is not knowledgeable at all . He offered ne habf written draft. i asked a simple question will it work ? , he responded again rudely that he dont know he doesnt work for them. The tone was really rude and 0 knowledge . rbc should provide their employees good training and hire knowledgeable people , instead of people who ruin their reputation. I walked away and wasnt able yo get my service complete bcz he was not cooperating.
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September 2023 by Karmali Karmali
Trash location. Can’t keep their promise. They promised I would have my letter completed within a day. It’s 2 now and they won’t even answer my calls. Useless. I’m not sure why we are paying so much in fees to these people
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August 2023 by Zhuoqi Chen
If you book an appointment in this branch you can choose Klaus Yao with confidence. I was worried when I saw the Google review of this bank. To avoid unpleasant experience, I chose to make an appointment. I was here to solve account problem which was not associated with opening an account, he was very patient and provided workable method to help me solve the problem. People make an appointment with him can avoid any unpleasant experience.
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April 2023 by T. Chan
Horrible and ridiculous experience. Rude and unprofessional service. The staff made a lot of mistakes that I have to visit another branch to help fixing the problems next day. Guys, avoid visiting this branch.
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April 2023 by Abdul Ahsan
The Asian manager when I went in February just Gave me a dirty look when I told him my card problem. He gave me no help and told me I'm basically in big financial trouble. I asked questions for help purpose and he wasn't answering any but giving me judgement and just gave me a number to call to get rid of me. Poor staff and service. Do not go here.
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March 2023 by S Som
Not very nice bank, if you ever sees a five star review here that person most likely related to an employee at this bank and provides fake reviews. Any reasonable person would give them 0 star if possible.
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March 2023 by Ryan Pogue
17 years with the RBC.Iv never experienced such horrible service at any other financial institution anywhere in Ontario. I called about opening a RRSP and other investment products and the manager suggested I don’t contribute until I had more in savings and less debt. After consulting other financial institutions, I was told his advice was ignorant and wrong. Terrible customer service, and always a massive delay with moving money to pay bills. After calling various times to find out why, they could not give me a valid answer, except, sorry. I would strongly avoid this institutional service and move to another branch or another bank altogether.
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January 2023 by K
Pretty spacious & clean bank. There’s a lady who is rude with horrible service; however the one helping me today was lovely.I was with 2 kids who wanted to sit as they waited for me but the lady told them they couldn’t sit and asked them to wait outside - that is so dangerous as they are young.
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January 2023 by Kelly
Pretty spacious & clean bank. There’s a lady who is rude with horrible service; however the one helping me today was lovely.I was with 2 kids who wanted to sit as they waited for me but the lady told them they couldn’t sit and asked them to wait outside - that is so dangerous as they are young.