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November 2022 by sameer garg
Attention... Please be aware if you are using their service.. I send the money to my supplier in India and initiated the transaction of $21544 on September 9th, 2022 and after numerous request and calling over the phone when I had no hope left I lodged a legal action against them which resulted in swift transfer of the payment to the beneficiary after 2 months and 2 days of waiting ......these are few people who operate from India and have Canada business number etc. But cannot be trusted because they don't have any physical business address in Canada. So please don't use their service which includes their new company TRULY FINANCIAL.
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November 2022 by Purush Purushothaman
It's a shame two Indian guys (Kanchan & Sandeep) are behind such a fraudulent company. Don't trust them for any money transfer services.
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October 2022 by Allen Viegas
Disappointment . Lack of Communication . Not Recommended .
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October 2022 by Vivek Nath
The worst experience. These guys are fraudsters. Don't trust them.
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October 2022 by Keena Hicken-Gaberria
I echo the other reviews. When we signed up with Remitr two years ago, payments were processed within their stated time frames. My latest transfer was initiated on September 16 and our supplier only received payment on October 12! Now they are promoting a new payment processing company - Truly Financial. We will no longer use Remitr and certainly do NOT trust them to sign up with Truly Financial. Recommend that others avoid them.
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October 2022 by Chris Healy
I echo concerns expressed by others in recent reviews.I know the founders personally, and the service really did start out great, but has faltered badly. Transfers show no progress for weeks, and customer service only provides empty promises that someone will follow up.The founders, Sandeep Todi and Kamchan Kumar, have not responded to my emails expressing concern and frustration. They appear to be spending all their time on Truly Financial, and Remitr customer service is now encouraging people to setup accounts with Truly instead of Remitr.I fear the worst for the money that we have with them currently.
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October 2022 by Abhay Pruthi
Stay away from remitr or their new brand truly financial . They take your money to transfer but transfers it after at least 3-4 weeks . They only have registered address but do not have any office . These are few guys who work from India. It could be a scam for longer terms . I ultimately had to file a lawsuit to get my money back , which happened in mins after I submitted the legal notice
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October 2022 by Amol Paritkar
I have good experience with them initially but since last 6 months they just using my funds for multiple weeks and not remitting it. When I am canceling payments they are unable to refund in given sla. Is they’re any alternative to this? And also anyway I can sue Remitr legally for using the funds and for not refunded on time?
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October 2022 by Ryan Baldwin
Would not recommend this service at all. As other reviewers have mentioned, it started out with quick turnarounds, but has devolved completely. They take funds out of your account immediately and are "processing" them for 2 to 3 weeks.
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October 2022 by Lou
They are probably going bankrupt do NOT give them your money! They aren't answering the phone and are not answering emails either. Transactions are stuck for weeks if you're lucky the transfer even makes it.
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September 2022 by adam brand
Dont use them. Transfer takes several weeks although they take your money immediately. Switched service since last month.
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September 2022 by Michael Rosmer
Stay far away, as other reviewers have mentioned they can't even send your money, initiate a transaction and it takes weeks to send even if you're harassing them, they'll say "we're sorry, we're working it out", quite possibly they are insolvent and trying to kick the can down the road, get your money out now
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September 2022 by david bitton
if someone can refer a compagny that does not take $ for few weeks and leave waiting to pay the recipient someone have another compagny to refer me?
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September 2022 by Carla Hamm
Do not use this service, takes almost 1 month to complete payments and customer service is almost non existant
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September 2022 by Jeff V
Don't ever use them unless you can wait 2 - 3 weeks for the transfer. Take your money immediately, then wait weeks until transferring (probably to make money on exchange rate changes). Every time you check in they lie and say it will be done the next day but it never happens.
