Rexall is a small business that offers a helpful and welcoming environment. Customers appreciate the friendly and professional staff, especially the pharmacists who are knowledgeable, caring, and attentive. Several reviews highlight the excellent customer service, with staff members like Daniel, Amelia, and Aysha going above and beyond to assist with finding items and managing prescriptions. The checkout process is quick and easy, and it is easy to get in touch with staff by phone, which customers find refreshing compared to other pharmacies. The pharmacy staff, particularly pharmacists, are praised for their kindness, patience, and understanding, especially in urgent situations, such as helping a customer’s daughter with a serious health issue. The store's opening hours are appreciated, making it convenient for customers. However, some areas for improvement include the reception, which could be better, and the lack of fresh produce, which could add practicality to the store. Security measures, like a security guard following customers upon entry, are noted as necessary due to local theft issues. Overall, Rexall is highly valued for its helpful staff, good service, and community-oriented approach, making it a preferred choice for many customers seeking pharmacy services and basic shopping needs.
The staff was amazing. We were looking for specific items and were in a bit of a rush. Daniel went above and beyond and helped us find our items. The checkout process was easy and quick. I was very happy with the customer service :)
September 2024
Small business that helps out well but still has a choice! Too bad the lack of fresh produce to eat, it could have been practical. The reception is OK but it could be improved! Very good for opening hours though!
July 2024
Pharmacy was very quick and courteous, just one person, was amazed how quickly she was able to get my perception filled.
