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October 2024 by Hannah
Had a great experience here - staff were super friendly, patient and helpful! :-)
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October 2024 by Elizabeth Cowan
The staff were incredibly friendly and helpful!
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October 2024 by Kirsten Udolloress
Such a pleasant purchase experience! Staff was super insightful and I can’t wait to wear my new shoes!
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October 2024 by Hes s
Great local east end business. The people who work there are so nice that I have never walked out of this store empty handed. They are honest, friendly and very knowledgeable.
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October 2024 by Suzanne H
I always have a great experience at the Running Room and this time was no different. The sales person, Glysin (sorry if I got that wrong!), was very helpful. They helped me pick the right shoe for my aching waitressing feet. They are always very knowledgeable at Running Room which is what keeps me coming back!
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October 2024 by Sheri Currie
Went here on two occasions in the last 2 weeks. I was greeted upon arrival but not by a happy employee. Either time. Neither employees smiled once. Got the vibe both employees did not want to be there. They both looked miserable and were not helpful in the least. Not personable and lacked basic communication skills. In conclusion decided not to buy the shoes from The running room, went to sportchek right after and bought the same shoes there instead. If I’m spending $200 on shoes, I expect good customer service. Will never return.
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September 2024 by Uwais Kazi
Went in as someone completely new to running, Rob was great! He explained everything so well and gave me many options that I could try on until we found the perfect fit.
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September 2024 by Celeste Shirley
I really like these folks. I come in, and my feet leave feeling like they can run.
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August 2024 by Sophie Angérs
Great experience, found the perfect fit for my difficult feet. My sale person was very knowledgeable.
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July 2024 by Killer Dublin
Was in the store 1977 Queen Street East at 3pm today June 22, 2024. The two staff members working there were stoned. Could nearly function.
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May 2024 by Chandra B
Very knowledgeable staff, excellent products.
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December 2023 by Shylynn Fernandez
Wow! If you’re looking for shoes and you’re unsure of what you want, RUN here and ask for Alexandra. She is the sweetest! She’s so patient, VERY knowledgeable, and not pushy at all. My husband bought a pair of shoes and I wasn’t sure what I wanted but she made so many great recommendations. This was hands down the BEST customer service I’ve ever received. Will be coming to this location for all my running needs. Thanks!
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November 2023 by Lynn Kennedy
Great staff - knowledgeable & friendly. This is my one stop shopping for all my running needs.
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November 2023 by Steven Ingram
Tiny store, but the staff is knowledgeable and friendly. It is obviously a store dedicated to running, so it's wise to remember the banter can often sound "runner-pretensious".
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August 2023 by Andre G
Visited twice, both times the different staff members were pretty indifferent and not very pleasant or helpful. Meh
