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November 2023 by Victoria Sh.
I went to the beauty boutique and there was tall girl with eyeglasses. She was so rude .She should learn how to talk to customers and treat them( her attitude and her tone is very disrespectful)
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November 2023 by Leafs799
Went into the beauty dept and saw that there were no items on the shelf for one of the foundations I wanted, so I asked one of the workers there if they could access the bottom drawers since they were locked. He said he’s not allowed access to the key to the drawers and that we’d have to wait for the woman that was stationed in that dept, who had been helping a couple since we entered the store. Wasn’t sure if they knew each other, but they had been talking for over 10 minutes about what seemed to be non-work related things. I was patient considering she was helping customers until another 10 minutes later. I had been standing there and waiting in line at the checkout where she was helping them for the past 10 mins. I would have asked other workers, but she only had access to the drawers. When she had left the cashier, I asked her for help but she snarked back at me saying she was still helping them and telling me to wait more. At that point I’d been there for 25 mins for 1 foundation. As someone who’s worked in retail before, you should have more awareness for other customers in the store, especially if you’re the only one with the keys to the drawers!
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November 2023 by NK Wilson
I am very pleased every time I have to deal with Mourad for any help I need to order drugs or to find items on the shelves. He is so helpful, efficient and friendly. Never to busy too busy to help me out.
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November 2023 by sammaks
I’m always happy to be served by Aashna at the Canada Post Office. She is excellent at her job. She is quick and courteous are her job. She’s a great addition to the Canada Pos Team
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November 2023 by Tbd Kaur
I really like this shoppers. The Post Office staff is very good too. Aashna is always kind and helps me with my mails. Great service!
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September 2023 by Sue Close
Upon visiting this Shoppers I always get a very rude cashier at the front of store who never wants to do her job...and insists you use the self check outs. I do note use self check outs I dont work there.This is our usual Shoppers and all my medical info is here I dont want to change.HOWEVER something needs to be done about this woman...her attitude and the lack of customer service. If it happened only once it could be ignored but this happens every time I go there. I dont want a computer generated reply..i need to see some change.
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September 2023 by ava salehi
This shoppers drug mart is the best store. The employees are so friendly and nice. I'm their loyal customer for 10 years. Poonam and Mae are two of the best employees. They are always helpful, positive, and friendly.
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September 2023 by Anne Hamilton
This is probably one of (a few) worst outlets to date.The employees are out right rude.One employee yelled at a customer when she was asked if a certain product was on sale. EVERYTHING IS ON SALE she responded. The perishable products are so close to the expiry that it's scary?.That's Halloween for ya ?
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September 2023 by Nikitha
Purchased 3 perfumes from this store yesterday and tried to return it including receipt. Packages were untouched. The lady from the Beauty boutique said they won’t take it and those are final sales. I also wanted to use a pc shoppers points and an offer. However the manager from the front end said they would and since those are perfumes it needs to be only returned in the beauty boutique and sent me back. I said that their manager approved it but she denied it. I reported to the manager as well.Retuned it in another store and they took it without any issues.Posting it here for visibility hoping other customers won’t have a disappointed shopping experience in this beauty boutique section.
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September 2023 by Hooman B
I wanted to do a return last Thursday. The girl at the beauty register said I needed to go to the store I bought the perfume from to return it. I tried another random location and they took the perfume right away no problem
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September 2023 by Debra Holliday
Rude,rude,rude. Cashier. Not very people friendly. Hands my change back and says Here! I work I retail as well. I would never treat my customer like she did. BTW self check outs SUCK!!!!
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September 2023 by J R
Took passport pictures lost it in the parking lot. Savitri went above and beyond to provide a solution that was very helpful. Great customer service!
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August 2023 by C. S.
Went to buy some products that have one of those security stickers on them, so knew I'd have to go to cashier rather than self checkout to remove them. I wait in line and when it's my turn, cashier tells me I can't pay for them with a card unless I'm also loading a presto (this is obviously to push self checkout so that they don't have to pay staff). So I'm supposed to wait in line at self checkout, then pay, then wait in line for cashier again with my receipt to ask the cashier to deactivate security stickers? Give me a break. Will be shopping elsewhere thanks to this ridiculous penny pinching scheme
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July 2023 by Toni Ricco
Brought my mom in for per res photo. Cashier very cheerful helpful caring with mum photo time and experience. They made it easy. Appreciated the great service. Thank you
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July 2023 by Nigina farhangyar
Never go to this shoppers drug mart, I went to do a return the girl named Jessica in the beauty department was horrible to me, she wouldn’t return my item and I have contacted the head office about them, horrible staff very racist they treat you with no respect especially this employee and her assistant manager savitra. Horrible lady with no sense of understanding. Go to another shoppers where they treat customers with respect. The head office should do a review of this store, provide further customer service skills to their employees.
