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November 2023 by Rosebud A.
As a man with limited knowledge about beauty products while wanted to buy a perfume as a gift for a friend, I came across meeting with one the sales associates named Mersedeh that considered myself as being so lucky. I believe she is very professional in her job as she had lots of knowledge while was not pushy, along with a nice smile and classy manner. Thank you so much Ms. Mersedeh and all the best.
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September 2023 by Jasmin Macintosh
Yesterday I picked up 2% milk and 1% milk. The best before date on 1% milk was 30th Sept. It was 28th Sept yesterday and the milk was supposed to expire in 2 days. I brought this to the attention of the cashier.She said, "it is not my fault" we don't have enough staff. For a company of this high caliber not to have enough staff and continue selling a dairy product that would expire in 2 days. Shocking!!!Another thing: outside the sign says book your flu shots. Inside the woman said, "we don't have the product yet". Why put a sign to book appt. when the product has not arrived.
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September 2023 by Vera Pekker
This one star is for the pharmacist and the absolutely horrible service he provided! Not only was he rude but this man didnt even properly dispense the meds in the right doses nor cut the pills that needed to be halved. Furthermore he refused to call and clarify a prescription because i quote he’s “too busy” even though i was forced to wait 1.5 hours. Extremely unprofessional individual, do jot recommend getting prescriptions filled here definitely not worth the $12 per med fee
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September 2023 by Kerry Fletcher
Popped in here to grab a few items. First it's an absolutely terrible layout. Most common items are on the top floor which is either a lengthy wait for the elevator or a massive walk up 3 flights of steps. Then, having no checkout at the top level, having to come back down to pay.Also the store is filthy. The glass inside the elevator is grimy with a big stain. The glass lining the elevator shafts has some sort of large liquid stains that have been there some time.The inside of the elevator is covered in dirt and grime. I will not shop here again until it clean.
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June 2023 by Kayla Miike
The Beauty Consultant is EXTREMELY rude and speaks to you in a very condescending tone, she treats customers as if they are beneath her
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May 2023 by Gwen Shaw
After a very bad experience at Bayview village shoppers, this store has great cosmetic staff. Marg was super helpful and nice.
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April 2023 by Matthew Gillam
DO NOT PURCHASE GIFT CARDS AT THIS LOCATION. Multiple gift cards have been compromised from this location and they refuse to do anything about it. Lost over $250 to them.
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March 2023 by Elena Rain
The pharmacy of this location is not good,,no concern to the customers bec. When he talk to me he is not paying attention at all and acting like he is very busy and no concern at all. He is a pharmacist he should be more attentive.
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February 2023 by Larry Robinson
They are pleasant but very slow with prescriptions. The pharmacy assistant staff seem more concerned about having a good time with each other than meeting estimates - last two times were twice what they had estimated, even when prescriptions were faxed beforehand.
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February 2023 by Maro Schiaffoni
The pharmacy staff is the reason why this shoppers location has the lowest star reviews unfortunately. They act like they're doing a favor lol. Please don't forget that you're still in the service industry, you're not filling people's prescriptions for FREE. Your conduct is zero and you have no compassion, and everyone at the pharmacy lack the basic skills of communication. Please correct yourselves and if any of you don't l!kewhat you do then choose another job!
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December 2022 by Tuxedo
My family has been using this Shoppers Drug Mart location for over four decades. The older asian woman who works the cash as either the manager or supervisor is especially rude, and obnoxious, and has a serious attitude problem. The way this woman speaks to non caucasian and older people is gross. I don't normally leave reviews but... This location feels so cold and hostile.
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November 2022 by Christina L
I love this shoppers! Yeung from post office and Vivek from pharmacy are absolutely amazing. They go above and beyond to solve or help what ever you need. Would recommend this shoppers to everyone!
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October 2022 by Denise Howe
If I could give this pharmacy no stars I would! Impossible to get on the phone, today as a senior went to ask if a certain medication was available on site. It was. I was then told I could come back in two days to pick it up!!. There is absolutely no customer service in this pharmacy.
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August 2022 by Maryam M.
this location is near to my house and I go there frequently for all my medicines and beauty items. but today I confronted with one of the customer services named TINA, in CASH area to pay the items. She was so impolite and rude that made me cancel the items and buy them from another location. please don't bring the ones who have no patience and enthusiasm, as they really have bad affections and make the customer not to go to that location anymore.
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June 2022 by Tracey Manailescu
I went with my daughter to get some basic makeup supplies. Iris was so helpful and kind! Thank you ?
