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September 2025 by Debbie Salsbury
Great store with a nice selection of sportswear. It is unfortunate that the cashier who dealt it us was very unfriendly.
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September 2025 by Mingjun Chen
I had a very disappointing experience with Sporting Life’s customer service. I placed an order for a jacket late at night and realized the next morning that I needed a different size. At 9:30 a.m. I submitted a ticket to request the change, but by 11 a.m. the item had already been shipped in the wrong size.
There is no direct phone support, only a ticket system, which meant my request wasn’t addressed in time. To make matters worse, the jacket was marked final sale, so I cannot return or exchange it. When I contacted customer service, the response was not helpful at all — essentially telling me to return an item that can’t be returned.
I tried to resolve the issue in good faith, but the process was frustrating and unaccommodating. Unfortunately, this experience makes me think twice about shopping at Sporting Life again.
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September 2025 by praveen nair
Wanted to take the time to thank Mona and Greg
For helping me pick up my order in store even if it wasn’t ready for pickup , appreciate your help and excellent customer service
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September 2025 by Pouyan Fard
I love shopping here and been doing so for years. Great selection but above all is the customer service. I bought a bike helmet when I got home I realized that the helmet was very close to its expiry date and I already had thrown out the box. I went back to the store and told them the situation. They upgraded my helmet to a more expensive one and with a later expiry date at no charge. Shout out to Greg for his expertise and excellent customer service.
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September 2025 by Richard Yelland
Nice store but why do so many clothing items not have a price tag on them? Very frustrating.
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September 2025 by Real Og
Went here to grab some new gear for my next hockey match. Emaly helped me find the right fit for me. Great service !
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September 2025 by raty gulordava
Went there to get new shoes and received really warm and welcoming service. Spoke with a few people but wanted to say special thanks to the staff member Emaly that helped me figure out right size and even match shoes with other clothes. Thanks!!
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September 2025 by Herman N
Nadine was wonderfully patient and resourceful in helping us find the right shoes. What equally impressed me was how she managed to support our family and another at the same time, all with kindness and efficiency.
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September 2025 by Salman Danyial
Had a pleasant interaction with Emaly at cash. Went above and beyond to help get me sorted for a purchase when I could not locate the item on the floor. Helped me set up an account as well!
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August 2025 by toba shapiro
I had a problem with a pair of shoes that I had purchased. Nadine sorted it out in an efficient manner. She was super helpful and very knowledgeable. I was very pleased with the result. I’d highly recommend her to solve any problem you might have in the footwear department.
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August 2025 by Diana De la Cruz
I just left the store and as always -staff are amazing ! Love Sporting at Yonge Street . I have to add - went again to exchange a product - Dee and Evan offer kind and customer centric approach - thank you !
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August 2025 by Yen Vy Vo
I was looking for some clothes I found on the website. Ehsan was very nice and helpful. He brought me to the fit room and found the items quickly. I was in and out much faster than I thought.
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August 2025 by Fun Ghouls
A sporting institution in Toronto. Great selection of sports oriented clothes, gear, etc. Have purchased many items over the years.
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August 2025 by Jack Haddad
Originally my experience was about 2 to 3 stars the first time I went 2 days ago. Sales associates were lazy and uncoordinated from one department to the other, especially when you're trying to fit sizes across shoes socks and pants etc.. However I went in again today and was very impressed with George on the 2nd floor. Not only he went above and beyond to serve, but he has the eye for it and knows exactly what you need.
Don't hesitate to look for George, thanks to him I'll visit again whenever I need hiking gear :))!
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August 2025 by Lauren
Nothing but positive interactions at sporting life. Two lovely girls in particular helped enhance my shopping experience! Emaly, on cash and Evelyn, in clothing were a pleasure to encounter and made my day brighter.
