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January 2026 by Tal Shelef
Great service
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January 2026 by Venus Bhatia
Wonderful store, wonderful people
Wonderful experience.
Love the manager, love the supervisor, love all the employees!
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January 2026 by sandy calidonna
Outstanding Service at Staples
Yesterday morning at Staples, Amy provided the best customer service I’ve had in a very long time. She helped me print several documents and handled everything with professionalism and kindness.
When the printer had an error, Amy took full responsibility and immediately offered to reprint all the pages without hesitation. She made sure everything was done correctly and to a high standard.
Her attitude, attention to detail, and willingness to help truly reflect excellence and bring great credit to the Staples name. It’s been a long time since I experienced service of such outstanding quality.
Thank you, Amy, for an excellent job!
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January 2026 by Aliyah Namazi
It is near impossible to print anything and it is an incredibly confusing.
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December 2025 by Ona As
I had an issue with my order and Amy was such a big help. She was really kind, patient, and made the whole situation feel a lot less stressful. I was having trouble with my file and the print quality, and she took the time to help me save everything properly even better than I had previously done myself. She wanted my work to look the best and that was really kind.
I was especially stressed since the print was meant to be a holiday gift and nothing seemed to be going right, but Amy fixed the issue so quickly and made the whole process feel easy and seamless. I really appreciate her help, it was one of the best customer service experiences I have ever received. Thank you so much, Amy!
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December 2025 by Vincen Vega
Excuse me, does anyone know if they sell glossy photo paper?
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December 2025 by Nuwan Harischandra
Went to get some photo copies. Have to get by our self. No one to help. But had good machines and reliable fees.
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December 2025 by Bless Tom
I’ve been coming to this Staples location for years, but today was extremely disappointing. I went in to print a wall print, and instead of being helped, an employee refused and told me to come back tomorrow … even though the store still had about 30 minutes before closing. I was simply told to use self-service, with no effort to assist or explain.
The interaction felt dismissive and disrespectful. I understand stores closing soon, but customer service shouldn’t completely stop before closing time. After years of being a regular customer, this experience makes me reconsider coming back.
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December 2025 by Rifat Hossain (Ree)
Extremely disappointed with the Staples printing department.
We’ve now had issues twice with plak-it orders, and the level of incompetence is frustrating. Both Mark and Mary promised our order would be ready within a week, noting that pick-up and drop-off happen on Thursdays. The first time, we ordered 15 of the same item and it took over 4 weeks. This time, we’re already past 2 weeks with still no clear update.
If Staples can’t meet the timelines they promise, they shouldn’t commit to them. These delays have caused unnecessary stress and completely disrupted our plans. Very unreliable service — I would not recommend using this location for any time-sensitive printing needs.
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December 2025 by Andreia Moretzsohn
I can only speak to the shipping department and gosh are they awful!!! Always with unreasonably long lines. No service at the store and their WiFi sucks, making it very challenging to get the information from Amazon when shipping returns.
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December 2025 by Steacy Easton
Just tried to do a simple print job the clerk was patronizing and the work was unnecessarily complicated
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November 2025 by i
the gentleman in the post area (I believe his name was Ryan) was very kind and helpful!! he helped me with package labelling. very nice :)
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November 2025 by John Fairley
Store no longer open at 10am on Sundays!!! Told store manager or whomever the senior person was and he didn’t care.
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November 2025 by Tayma Zaman Chowdhury
I placed a standard order for a prostamp, I was told it was going to take 5-7 business days to be ready. Gave my self enough time for the order as I needed it for a particular day. Was not ready on the 7th day, I was assured by someone at the print dept they would have it ready by 6pm. It’s the next day now and I haven’t heard back from them and they are not answering calls. Horrible customer service at this location, and definitely not accommodating
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November 2025 by m #
for home office and more, offered here is high tech to low tech and a good range of services to facilitate a smooth operation .. and well staffed
enter at building’s south end, up escalator to second floor, past the nose noise and eye candy .. past the tech enticements, at far wall are shipping and tech services, partnering with major shippers, availing the best featured printers and copiers .. and seamless Amazon returns > bring the item and QR code, Staples will pack and ship ..! drop off a return, get a coupon
and at far back, past office supplies, furnishings and more, are bins for recycling batteries, bulbs, printer cartridges, electronics/peripherals and Nespresso pods .. and leave with new stuff ..
all done, exit and pick up a ready-made bite from co-tenant, Farm Boy .. sit/scroll in their airy common concourse, enjoy the view
