The Body Shop offers great, high-quality products that customers remain obsessed with, even amidst the brand's recent challenges. The staff are consistently described as fantastic, providing top-notch service. They are kind, friendly, and professional without being pushy. Sales associates are noted for their deep knowledge of the products, patience, and willingness to help, creating an absolutely fantastic and ideal shopping experience. The store itself is set up nicely. However, some locations can have issues with popular items being out of stock, which is a point of frustration. Additionally, a store environment can sometimes have an unpleasant smell. Overall, the brand maintains a loyal customer base who highly recommends it for its excellent products and exceptional staff.
Really love the Mango line. The Coconut lip cream is wonderful too. Great scents.
November 2025
Obsessed with the products, staff are kind without being pushy. Sometimes the store smells like literal poop though and I wonder if there’s an issue with their mop bucket or something
October 2025
Always great products, so sad to see the bankruptcy but happy the brand is still alive. The sales women here are fantastic and doing a great job.
