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December 2023 by Julia Brown
Really cool hotel, love the ambience, the attention to detail and thoughtful touches. Food is great and staff are friendly and responsive. Was a little disappointed that the record player in our room (which was highlighted when we checked in) was broken, as was a light on the headboard which wouldn't turn off. Was also prevented from taking a glass of wine up to my room from the bar which seemed pretty silly and archaic - I've been able to do that in every other hotel I've stayed at around the world . They said it had to be delivered by a server which of course required an additional cost.
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December 2023 by L m
The location was convenient and the room was cute, the parking was difficult- they say on site parking but they have maybe 8 spots behind the hotel, so we weren’t able to park there. There are 2 pay parking lots very close and the overnight rate is just 7$ but daytime you pay 3$ per half hour I think so it adds up. The record player in room didn’t work and the terrace doesn’t offer any view, it’s just a brick wall with a bench, we were slightly let down by that. The bed was comfortable but the lighting in the room is pretty awful if you’re actually trying to work on something. The bathroom and shower was nice and spacious and the water was really hot. Would probably stay again, but maybe choose a different room since the terrace was a let down.
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December 2023 by Malissa Ferguson
This was our first stay but not our last!We were greeted by friendly front desk staff. Updated by text to the slightest change in upgrades available. The record player in the room was a lovely touch as well as the decor of our room.Rooms: Nice small touches.Walkability: Easy walk to a couple of nice restaurants, parking right acroos the street
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November 2023 by Sarah Gardiner
Enjoyed our recent stay at The Broadview - 3rd floor room window was small and high, but the room was clean and modern. Loved the record player touch! Location was great with lots of shops and restaurants, and an easy walk to the Distillery District.
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November 2023 by Vizit
This hotel is where we keep coming back. The rooms and the vibe are spectacular. The staff are attentive and more than helpful.The rooms are beautiful and so is the area. We recently stayed in the Chelsea Hotel downtown, for a similar price and found that the comparison is night and day. The Chelsea hotel felt cold and corporate while the Broadview felt like you lived in the city. 5/5 would recommend.
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November 2023 by Maria
I absolutely love this hotel! Without a doubt, it has become my go-to place for work-related stays. Having visited numerous times, I can confidently say that I've never encountered a negative experience. The sense of security it provides is unparalleled. The rooms consistently impress with their cleanliness, and the staff members go above and beyond with their helpful and friendly demeanor.One standout feature is the ability to conveniently communicate with the front desk via text, allowing for seamless reservation changes and food orders. Speaking of food, both the bistro and rooftop restaurant offer incredible dining experiences. The rooftop restaurant, in particular, provides a beautiful view, making it the perfect setting for a date night. And let's not forget about their lattes – arguably the best I've ever had.What sets this hotel apart is its unwavering commitment to sustainability, a refreshing and responsible approach. The location is another highlight, especially for those without a vehicle. You can effortlessly walk to various activities, restaurants, and bars, making it a prime choice for a dynamic and enjoyable stay. All in all, this hotel exceeds expectations and stands out as a fantastic accommodation option.
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November 2023 by Thuyen Nguyen
Incredible boutique hotel in the heart of Leslieville. The location is awesome as there are tons to see and do just steps away and easy access to transportation. We’ve attended weddings here and they’re lovely and intimate. We’ve stayed here and their rooms are immaculately decorated with a complete boutique art vibe. We frequent the rooftop bar which has awesome cocktails and great service. Our personal favourite neighbourhood spot.
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November 2023 by Giulia Moltisanti
I have photographed a couple weddings at the Broadview Hotel and it is absolutely amazing! The service is great and the food is always delicious. I have been able to photograph a wedding in the Lincoln Room and the Civic room as well as cocktail hour on the Rooftop and Bistro and every space is beautiful! It elevates every wedding and is always such a pleasure to photograph there. The staff are extremely helpful and accommodating.
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November 2023 by pat folliott
Other than room not being ready on time, this place is an urban gem. Great staff, wonderful rooftop and Bistro and pet-friendly too. Enclosed off-leash park right next door! Despite a wedding and big party the night we were there, room was quiet. Incredibly comfy bed.
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September 2023 by Caitlin Weld
Room is gorgeous. Record player in the rooms + a pretty good selection of albums on a particular floor. Easily able to cast entertainment from my phone onto the room tv which is great. Staff are very kind and helpful. Rooftop patio is pretty incredible. Food and drinks *chefs kiss*
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August 2023 by Lia Valdez
The hotel staff was friendly but they weren’t accommodating nor efficient. We got there on time to check out at 3 and they told us our room was not ready, we had to wait another 20 minutes to get in our room and we just had to wait around at the roof top patio. Not to mentioned we had to re schedule our plans. They didn’t even offer us a drink on the house.The roof top bar was nice but the food didn’t seem appetizing at all. The drinks were ok, but they use Minute Maid juice for their mimosas which was disgusting.I also don’t get what the hype is about for this hotel and their restaurants. The food is mediocre. The hotel service even more.We got to our rooms and there was no hand soap so we had to call the housekeeping to come fill it up. Even thought they were supposedly just there checking that everything was fine.No base for the kettle, no water in the room to start with, so we had to go get our own water fromThe stations outside.The tv was old and it glitched. The image would Jump every 10 seconds and the sound would get cut.Couldn’t even connect our phones to it.The vinyl player was busted, the sound wasn’t right and most of the vinyls were damaged so they would skip.The bar for alcohol was ridiculously expensive. A 400 mill of kettle vodka was over 70 bucks a 2 oz mini bottle of Reid’s gin 16. The only reasonably priced were the snacks.The room itself was nicely decorated and very picture worth it but the terrace is not a terrace. They shouldn’t call it that. That nook with an open ceiling that is outside should even have a name. It’s a 4 by 11ft of space outside with just the sky to look at….And you get all the lovely voice from the crowd at the roof top bar.Rooms: Nice rooms but not tech friendly. Tv not working well, vinyl player not working well, no cellphone charging ports, no plugs on Botha side of the bed just on the one side.Safety: Not a very safe neighbourhoodFood & drinks: The restaurant bar prohibition near by is better than anything the hotel offers.
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August 2023 by Matin M
It’s a non friendly service. Very poor reception. Waste of money. I wont go there again. They made me wait for another hour on top of the time of their promise and their excuse was because of a wedding party. Not mentioning that we couldn’t use the roof bar which we paid for only because of another party!!! How ridiculous is that. They charged us more than 70$ for two small snacks and box of ready coffee in the room which has to be free!!!! Please don’t waste your money going there.
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August 2023 by Jessica G
Our stay was ruined when our exclusive discount from their own website was not honored and we were told that they can fluctuate. Our stay ended up being over $150 more than what we booked it for. Rooms are cute but ours was pretty musty. Definitely not worth it to stay here, we go to Toronto quite a bit and love the area we were hoping to have a regular hotel, but after the horrible customer service, we will just continue with airbnbs.
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August 2023 by Francois-Xavier Poulin Darveau
Loved almost everything about this hotel. The only tiny thing is that they prioritize design over functionality e.g coffee makers in the room are French presses. That said it really is no big deal, everything is super stylish and pretty.Rooftop is awesome, location is awesome and service is awesome.
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August 2023 by SJ S
In town to celebrate my husband’s birthday and attend a concert, the fudge cake in our room was a nice welcome. Unfortunately things went downhill from there.We were deeply disappointed and decidedly unimpressed by the condition of our room amenities and response time dealing with the texting bots.There was no hand-soap in our room- just the empty container in the bathroom.We were allotted ONE towel per person (any hospitality establishment worth their salt knows women with long hair use a towel to wrap hair post bathing.)The French press came with only enough coffee grounds (less than half the provided small jar) for my husband and I to have a HALF cup of coffee each, no fresh cream.The albums in our room would have been a nice touch if anyone had inspected them for quality or playability. All had deep scratches and were useless.The mini bar menu charges are just insulting.Spending $900 a night and being nickel and dimed for a $6 bag of Halloween treat potato chips reflects on the Broadview as a cheap and chintzy establishment. That might have been appropriate when it was a strip bar but shouldn’t be tolerated in a boutique hotel.100% mark up on airplane sized bottles of wine is one thing. For the cost of the room, two small bottles should have been included gratis but a 400% markup is ridiculous. You insult your clientele with this cash grab.No access to the rooftop bar as they reserved the entire space for a private party.As a guest it should absolutely NOT be incumbent on me to resolve your shortcomings. Your management and staff should be conducting quality reviews and training constantly - a good hotel anticipates the needs of the guests even before the guests themselves. The Broadview Hotel fell far short of that mark.Spent over half an hour trying to get towels to the room - there are boys (not humans ) answering texts??Avoid if possible.
