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December 2023 by Christian Nadavallil
Came in here to find an item and I left feeling like I was part of the family! Needed to find some outdoor HDX garbage cans that were in the back the staff took the time to hear me out and track down what I was looking for.Bano (amazing woman and staff member) helped me with the products I needed and provided me so much valuable advice on products, service and programs (Pro Xtra); this was invaluable and something that has never been brought up with me.When I made my payment I donated a couple of dollars to a childrens initiative. When I was leaving the store with my item, my receipt was checked and the staff member that checked it thanked me so genuinely for making the donation! While I was not looking for any sort of thanks - the sincereity of the thanks was another positive sign of the people and culture at this store.Looking forward to making this my go to Home Depot as it is hands and feet apart of any of the other Home Depots I have been to!Easily accessible via TTC and a big parking lot.
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November 2023 by Agith Ananthagobal
During the summer I purchased a bbq machine from them specifically because of their promotion “spend over $300 and we’ll assemble it for you”. Only for it to be assembled with the doors unable to close due 2 missing pins. Spoke with managers Pauline and Irene and both never got back to me (even though they “promised” to get back to me). It’s been well over 2 months since my attempt to reach out. Complete joke.
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November 2023 by EJAA Y
Management please train your staff on customer service. They all sit or stand around doing nothing. When ask for help to find something they just point or tell you a random aisle rather than physically help you look for it. I prefer to shop at Rona way better serviceDon't even deserve a 1 star
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November 2023 by JV
Amral assisted in cutting pipes for me. He’s extremely helpful nice and patient. This Home Depot location has a great overall attitude when it comes to customer service.
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November 2023 by Rana Siddiqui
This review is for the employee Mr vineet in the appliance department I appreciate his knowledge , understanding and guidance when I was buying the appliances about 9 appliances 4 years back , so I went back again to change my gas cooking range he was very helpful again , I had recommended many of my friends to him all were were glad to get help from him.thanks vineet in the appliance department once again sorry for the late review I m not v good I never write reviews unless it’s extremely good ?
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September 2023 by Pratheek Adi
The Home Depot staff at this branch are simply the best! We had to buy a bunch of stuff and didn't really know where to start. We asked 3 staff members for help along our shopping journey and every single person was equally polite, helpful and even suggested their best sellers.Coming to the products, they have a lot of choices in every department. We ended up getting everything that we needed. I very highly recommend this store!
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September 2023 by Vaishinmavy Sureskumar
Purchased a washer and dryer from Home Depot with warranty. When the product had a fault no one bothered to come fix it or help in anyway. Don’t buy LG products, absolute waste of money and time.
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August 2023 by Gustavo Franco
This home Depot is very helpful and very good I've been coming here for over four years they're always tentative to help and they have everything you need for your household renovations five stars well recommended I am a customer forever and I want everyone to use this home Depot for any of their needs.
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August 2023 by Digital World
Very helpful staff, an associate named Tasnim helped us refund (what we thought was) door paint that we had bought and also helped us find the correct door paint that we now used to paint our door.
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July 2023 by Maurice Noel
Julie at the customer service desk/return items desk,I understand your shift is about to end, if your are behind that desk you are expected to serve customers not look busy and tell customers to hold on until your shift ends. You have displayed very poor customer service. For your own selfish reason you have wasted your employers’ customers time to benefit your own. Unfortunately zero star are not an option in this case.
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July 2023 by TP Perera
Recently I visited the Home Depot at Warden and Eglinton ,store asking for price match and to beat the price from another local store as per their advertised policy. What I got in return was not the item, but a session of bullying by two associates along with their store manager. I consider this extreme harassment and will not want any consumer to face. I called and wrote to complain but they beat around the bush and never responded back to me. Terrible,disgusting service.
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June 2023 by Tabassum Siraj
Went there to buy paint for my front porch. Knowledgeable, friendly and helpful stuff.Helped to choose the type of paint.Recommended the quantity needed!Fast & efficient self check out.Cashiers are helpful as well.Overall enjoyed shopping there!
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May 2023 by RiazYouKnowMe
Great place for all your home improvement needs. Return policy is amazing. 10/10 my favourite local hardware store.
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April 2023 by Hagop Boyadjian
Great service, all garden center staff are knowledgeable, especially a lady that works there. I don't know her name, otherwise i would like to mention it here. She has answered so many questions that I asked about gardening, she was very polite and supportive. I always do my purchases from this place and i recommend it to others
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April 2023 by Donald Henderson
Very bad service. It’s Easter weekend and the store is closed Friday and Sunday that leaves only Saturday to run my errands and get the items I need to repair my eavestrough, Staff closed the aisle I need while working in the lumber aisle next to it, 45 minutes of touring the store and finally I gave up and left. I don’t mind waiting 5 or 10 minutes but 45 is ridiculous.
