-
December 2023 by Shireen
My brother and I were in the refrigerator aile feeling a bit lost with all the options. Patrick came to our rescue. He was incredibly kind and patiently answered all our queries. He also walked us through how to efficiently use the Home Depot website. He was very informative and I have to say he turned our day around completely after being given the run around at other furniture stores. He went above and beyond. Me and my family will definitely be coming back here. Thank you Patrick.
-
December 2023 by shika balan k
I had very bad experience with van rental there. I was back at the store with van 20 minutes before the designated time. The old associate of the store (not the regular person)was very slow and went with another van rental guy just before us and took hours. Even if it’s not our problem he charged us extra money. When asked he said you speak with customer service. The lady at customer service was very rude she didn’t have time to listen.
-
November 2023 by Properties -
All of a sudden your claiming you don’t match sale prices of competitors ?!?! Well I just drove to the next Home Depot down the road and they matched it no problem. So this location sucks
-
November 2023 by ALI HAIDER
Arif Arafaat employee is very very good. He help us alot to finds stuff. Thank you. Home depot customer service is excellent.
-
November 2023 by Maryam
was in the market for a new dryer and patrick in the appliances helped me when i first went in and then again the second time around when i was ready to order. extremely pleasent interactions both times. please pass along my many thanks to people like him that make normally daunting appliance purchases feel like a breeze!
-
September 2023 by Garthiga Partheepan
My mom and I came into Home Depot to search for tiles for our kitchen. Mondel was amazing! He sat us down and helped us with our measurements and even loaded our cart for us without hesitation. He made our experience less stressful. Amazing asset to the company. Thank you so much Mondel
-
September 2023 by Denia Pacheco
Ann from painting department was amazing. She is knowledgeable of the product. Am so happy, she was in the department to help me out with the wrong paint I got earlier in the morning from another employee that didn’t have the knowledge I needed at that time. Also, when I got to the returning dep. Roshani , the cashier was so friendly and gave an excellent service. Ann&Roshani, thanks a lot. You are both just amazing.
-
September 2023 by Lovepreet Singh
I had the pleasure of interacting with the store manager Susan, and I must say, their customer service was exceptional. They went above and beyond to assist me, addressing all my questions and concerns with genuine care. Their attentiveness, patience, and willingness to ensure my satisfaction truly stood out. This manager's dedication to creating a positive shopping experience is commendable and sets a high standard for customer service. I left the store feeling valued and impressed by the level of service provided.
-
September 2023 by Melissa Monteiro
I needed custom blinds there was a young associate who looks like an immigrant student who has been there for a long time but unable to give us a quote for custom blinds. She had to call her Manager Jai who mentioned that she needs more training. Why do you hire such students who are only looking at getting their PR status but not willing to help customers. I went twice and she was unable to give me a quote for customs blinds and even mentioned that she is unable to use the cutter. After working at the store for a long time and she is unable to help customers you should watch her walking around talking with her male friend who is visiting her at the store. The service at this store is deplorable, hire some skilled staff and those who are willing to help customers. Raghu was a nice young lad who told us that he is new and learning and even mentioned that the girl had been there at the store for a long time and was surprised that she was not able to give me a quote since she never knew the system and made no attempts to help.
-
September 2023 by Unknown User
Beware: This is one of the worst Home Depot locations. They will decline any partial refund and act like they have no idea. Even the manager declined any knowledge of it. Ah well. Going back to my usual local Home Depot to make the return.
-
July 2023 by Abid A
Hands down the worst customer service. Must be great for the staff to have a job that pays them to browse their phones and horse around ?
-
July 2023 by Chris Taylor
I love this neighbourhood so I come to this Home Depot specifically to buy any home repair materials i need, but I will likely just buy my tools off of Amazon in the future as its generally less expensive anyway. I encountered a Staff member at the self checkout at this location with very unprofessional communication and demeanor. I recognize one Staff member is not representative of an entire store but the fact that communication of this type is tolerated and normalized in that store demonstrates that there are clear issues with professionalism within this location. I would recommend shopping elsewhere.
-
July 2023 by Beth Bethel
I do not have a good experience with van rentals, I went to the store personally to ask about the policies related to van rentals, I asked TWICE and I have been told that it is on “ first come first serve basis” rental. I called one day prior to ask if there are small vans available and I was being told that they will be, we went in the morning , at 6:30 to reserve the place in line if there are more people interested in renting small van , we were the first to be attended just to be told that the van that we are interested is reserved… but there was no reservation available at this location ( it was at the end of April) so I am not certain how it was even possible; I was really dissatisfied with how that works- no reservation and then at the counter I was being told that the van is reserved… Very disappointed
-
July 2023 by Steve B
Had a recent home Delivery from this store was great. David the delivery driver went above and beyond on our most recent delivery and even offered to pick up the skids left behind from previous deliveries. Far better than previous experiences with this service.
-
June 2023 by Faiyaz Khan
I recently had a scheduled appointment with a Home Depot technician to inspect my water at 11 am. I cleared my schedule and eagerly awaited the technician's arrival, especially since I was promised a $20 gift card for the service. However, my experience turned out to be incredibly frustrating and disappointing. The technician failed to show up at the scheduled time, causing me to wait for over an hour. To compound the issue, I received a call more than an hour later, requesting to reschedule the appointment due to their delay. This lack of punctuality and communication is completely unacceptable, as I firmly believe I should have been notified well in advance of any delay or the need for a reschedule. Waiting for over an hour without any updates not only disrespected my time but also raises concerns about Home Depot's commitment to customer service. Moreover, the promised $20 gift card was never received, further adding to my disappointment. It's disheartening to witness Home Depot failing to fulfill their commitment.