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January 2024 by YY -
My friend Leigh recommended the Runners Shop after disappointing trips to National Sports, Sport Chek and Sporting Life.I got a great pair of pro Sauconys that were discounted as the same price as on the Saucony website- and I got to try on 8 pairs of shoes thanks to the patience of Lynn who was amazing and informative .Definitely would recommend this store!3 years later back for new runners after a devastating neurological injuryLynn as helpful as ever patiently giving me 5 pairs to try onSon went to 2 other stores but got his dream runners here like I told him too this summer ?
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December 2023 by Ananda Kai
Wide range of selections. Good for just looking around (little tips and insights on the side) or buying stuff. Great customer service. The staff are very knowledgeable. I got what I wanted and felt welcomed.
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November 2023 by Kirsten McCrea
When I first shopped here, I received an absolutely incredible level of help in selecting a pair of shoes. The sales staff watched me run in many pairs and offered customized advice. They helped me narrow it down to the perfect pair. I wasn’t crazy about the colour but they insisted that the fit was so good, there wasn’t another option. And they were right to prioritize that.When that pair needed replacing, I went back. Ownership had changed, and unfortunately so had the level of care and expertise of the staff. It was basically like any other store. I was left to my own devices to pick a pair, and received very little help from the staff. It’s a real loss.
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October 2023 by Ahmed Holder
A neat store that caters for all levels of runners. Very helpful and patient staff. I have bought all my running shoes from them for the last 2 years.
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October 2023 by GG Beck
The Runners Shop isn't my closest running shoe (and supply) place. But, when I need new shoes, I am happy to make the trip. The service has always been great in my experience, and I really appreciate the information, advice, and encouragement I get. Fair prices and a very positive experience overall. The team there is really helpful.
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October 2023 by charles novogrodsky
These guys are the best. Considerate, knowledgeable. Helped me again with my running shoe of choice; had to order it for me. Fast and effective service. We are lucky to have them in our neighbourhood and highly recommend them for a visit, even if it is a bit farther to go.
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October 2023 by Emma Russell
i was fitted for shoes last week as a brand new runner and it was the most friendly and welcoming experience i could have asked for! i was nervous to go in as a newbie but the staff made me feel welcome and cared for and also spent extra time giving me tips about layering as we get into winter. i love this place
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October 2023 by Chris Kerfers
Ordering from the Runner's Shop site was easy and delivery pretty speedy. Had a little hiccup with one of the items on the order, but the team jumped right on resolving it nicely. I will definitely order again from them, no hesitation at all.
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October 2023 by Zoë Webster
Range of shoes meets my needs including footwear for mileage, speed training, endurance racing, cross country and track spikes. Personal and knowledgeable service. Love that the shop supports and takes part in many races/events in Toronto.
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September 2023 by gabby giannetti
Had a great experience here buying racing shoes. Staff were so helpful and held onto the shoes for me for 2 days so I could come back and pay for them. Would definitely shop here again
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September 2023 by Jenny Bilotserkivska
Awesome shop! Greg helped a lot with picking out the right shoes for me! Highly recommend. Will come back for my next pair :)
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August 2023 by Alena Strauss
I want to thank Lynn and the staff at The Runners Shop. I highly recommend their customer service. I am not a runner but have been shopping there for years and have very fussy feet. They recently went out of their way to help me get the best fit for my fussy feet. They are honest in their feedback and go out of their way to make sure you are satisfied with your choice. I really appreciate their patience and selection of shoes.
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August 2023 by Roger Moss
The staff at the Runners Shop are first class. Friendly, courteous and knowledgeable, especially about shoes. If you're looking for a new pair, or your first pair, of running shoes this is the place. They will ensure you get the shoe you need to minimize the risk of injury allowing you to focus on consistent training.
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August 2023 by Shannon Forbes
Such an amazing experience with Tara at The Running Shop. She was patient, kind and not pushy when it came to trying things on. Even when I thought I found the best pair she still brought out another option and took the time to explain why I would love it (and I did). She also convinced me to try a different size in running shoes and I’m really glad I did! No more shin splints or leg pain while running. Thanks Tara, I’ve already told people about your amazing service and told them to come shop with you.
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August 2023 by Lindsay Tait
I really appreciate the time staff at the Runners Shop took to help me find my perfect shoe and fit. I'm happy to support small businesses that offer such attentive, personalized service.I've also been out to their weekend run groups where I was warmly welcomed and enjoyed running a few city trails I've never been on before.
