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October 2023 by Lynda Marshall
Sayed was awesomely helpful!!! Certainlyknows about the products and was sooo helpful in setting up a new speaker for me. I find the employees here are just super and Sayed was great today. That is the reason I will be back when I need either help or additional equipment.
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October 2023 by Rose Stevenson
I went to get my Gmail fixed and Swati helped me a lot by doing all the technical work in my phone. She is a sweet and helpful person. Big Thanks
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October 2023 by Makida M
Quick and prompt notice for pickup and amazing employees, Zo & Earon! Thank you guys for being so knowledgeable with the questions I asked, really appreciate it. Happy gaming and I'll definitely be coming back to this location.
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October 2023 by Martin King
The Source is a funny store. It's filled with electronics but you can't purchase anything without having several conversations regarding extra warranties, and your cell phone plan, and whatnot. It is so bizarre that I every time I go to this business the person tries to engage me in a conversation about my cell phone plan. It's really awkward to have to shut them down every time. There is just something so weird about a store where anything you purchase, you play this game where they push the extended warranty on you. Is this not telling me that the item is unreliable? I dread having to come in here.Many items are locked up so you need a staff member to bring a special key to unlock it for you; is this purely for security reasons? I was trying to determine if the cable that came with an item was suitably long, and asked if we could open the box to see. This wasn't possible for some reason, so we had to search the box for the tiny text that listed the length of the cable.When it was time to finally pay, after I declined to go down any of the myriad conversations that were presented to me, the employee charged me but then forgot to offer me a bag. The paper bag with the little string handles costs 15 cents, of course. What proceeded next was an awkward period where the employee and I realized that he was trained on how to try to push all sorts of things on me, but not trained on how to charge me for a bag.The Source used to offer a warranty program with their ear buds. You'd pay some amount of money and get three replacements for your cheap earbuds over an 18 month period. It was really great, until they pulled the deal out from under me.
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October 2023 by Cheryl Laatsch
Kenny and Abu literally offer THE BEST customer service I've ever experienced. During a stressful time in my life they have both gone far above and beyond to help me. Kenny even went as far as giving his personal number in case I have trouble or questions. I am SO GRATEFUL for their help and I actually look forward to going back again.Thank you SO MUCH!
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September 2023 by William Kerr
Abu helped my gf and I set up all our phones, internet, home phone, and cable. He was great! Saved tons of money and got better services.
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September 2023 by Dilia Khafizova
I can't say enough good things about The Source in the Beaches, Toronto. Fantastic customer service!! I walked into the store just before closing time, but Abu and Zulaal both went above and beyond the call of duty to help me find the absolute best deal. They were very professional, knowledgeable and friendly. Kenny was also great and very helpful. I will definitely recommend this store to all my friends and colleagues. Amazing experience!!
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September 2023 by nickolas hull
Abu made my experience in the store one of the best I've ever had. The reason for coming to the store was to pick up a controller but left with so much more. He was very knowledgeable about the tech, answered all of my questions, and convinced me to get the extended warranty on the controller due to stick drift that is common on these controllers. Thanks again, Abu, your great guy, I appreciate all the help. I definitely recommend everyone to come to this location.
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August 2023 by Deanna McDermott
Kenny is super amazing at the Source in the Beaches. He presents tons of options and plans. Thank you for delivering great service!
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August 2023 by billTO
Arash is just amazing. He spent a long time transferring data from my old Samsung 7A to a new 7A. This involved trying different ways of doing the transfer. This man is a King! :)
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August 2023 by Caitlin Mason
From the moment you walk into The Source on Queen St in the Beaches you are met with a warm welcome! Kenny is our go-to sales guy for all things tech. He’s so great to deal with and we always leave feeling really great about our purchases. He’s knowledgeable and friendly and always makes sure we are getting the best possible service.
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June 2023 by Anna Swanson
Wonderful customer service from very knowledgeable employees. The manager Abu spent a couple hours going over all our options, never pressuring us but just giving us all the relevant information about phone and internet plans. Will absolutely return to this location for everything I need in the future.
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June 2023 by Drew Gillespie
Had a great sales representative named Kenny help me get into a great home and security package recently and at an amazing price
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May 2023 by R. Pugash
It’s not possible to walk in and make a simple purchase at this place. If I ask for a battery, then that’s all I need. Please don’t harangue me with aggressive sales pitches for cellular plans and so on. And if I say “I’m not interested, thanks” then please, back off!So it’s been three weeks since I wrote that and, to their credit, the business replied with an assurance that they would raise the issue with their management team. But if they did, it doesn’t appear to have had any impact because exactly the same thing happened today. I needed another battery so I thought I’d give them another chance. Walked in and said “I need a CR2032 battery. That’s all I need.” Got a sales pitch for cellular plans. Said “Please, no, I’m not interested” and he carried on. I won’t be going back.
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April 2023 by Kimberley J. Richardson
I had a wonderful experience buying my new iphone from Washi Habib today. Knowledgeable, patient and excellent rapport building skills. He was truly exemplary as was the entire staff. Highly recommend as your go to source ? for anything and all things electronic. Very refreshing to find in this day and age.
