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December 2023 by Gie Gache
I had the best customer service from Amanda. She was thorough and provided the best deals and plans for Black Friday weekend. A very thoughtful person and will make you feel heard and seen throughout the process. I will absolutely come back to this store!
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December 2023 by Gelareh Mirhashemi
Great experience.The salesperson who helped us (Amanda) was very nice and made our purchase process very smooth.
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December 2023 by Jane Charles
My greatest of appreciation to Oskar he was able to fix my cell phone when the work IT couldn't and then he showed me some additional features I needed to know about and he was kind and patient as well as knowledgeable and informative. I will be a repeat customer.Jane
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November 2023 by Aparna Bhardwaj
Find yourself a person who takes the time for you on Black Friday Sales! Amanda was that person for me who kept checking on my failed online order, kept me posted and tried her best to keep my order on hold. She stayed true to her work and kept me posted when she couldn’t hold the order anymore. She suggested alternatives and I honestly I liked my alternative better ♥️I’m really pleased with her professionalism and customer service. She had an amazing smile too! Thank you to Chris as well ☺️
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November 2023 by Ja Young Min
I went in to change my phone plan and was assisted by Amanda who was incredibly kind and explained everything that I needed to know thoroughly! She also went above and beyond in showing us the best deals/promotions available ?? I was a bit nervous going in at first but it was a great and easy experience c:
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November 2023 by Mercy
Never will i ever shop or buy an extended warranty from the source... this is the second time i tried to get a new set of earphones and was denied. They claim that i can just return the item (@ any store) and i am in their system. However not without the reciept or not on black Saturday... WHAT A WASTE OF MY TIME... you lost my business thanks for nothing...
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November 2023 by L G
Jesika is a very helpful, understanding, knowledgeable, friendly person. I didn't get the names of all the teams of this location but they are working together to make the customers happy. As soon as I entered the store I felt the warmth welcome. They all greeted me with a big smile. While Jesica was doing all the paperwork or contract for me, her co workers were helping her too whenever she has a questions or I have a question. Keep up the good work!
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November 2023 by Asma Hassani
This is the best tech store and The Source store in Canada !!! I went there to switch my phone and home internet plan and get a phone upgrade. Let me tell you, I had the best service I could ask for.Jesika the sale expert was absolutely incredible, not only she made sure I get the best offer but she also made sure I understand all the numbers the details of the offers, as well as all the options O had to choose from so that I could make the best informed decision. Bounmy, her colleague, also l helped her with the process and to make sure I get the best deal.They were so professional and kind and friendly. I highly recommend this store and these peopleThank you so much for your help and your perfect service
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October 2023 by Jeffrey S
Alex was amazing! Warm, friendly, very knowledgeable and patient. She solved my problem which took time but she stayed focused and cheerful. She is a credit to your enterprise. I would contact her for any future concerns without hesitation.
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October 2023 by Kimberly Ann O'Connor
Bounmy was awesome and made my warranty fulfilment such a breeze. Thank you for making my experience wonderful with your helpful, kind energy.
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October 2023 by Mari Kusanagi
I recently had the pleasure of visiting The Source and receiving exceptional service from Ray, the store manager. I had been experiencing difficulties signing up for mobile services for my business with Bell over the phone, which led me to seek assistance at a physical store that offered Bell services. From the moment I explained my situation to Ray, he demonstrated a level of dedication and commitment that went above and beyond my expectations.Ray took the time to understand my needs and requirements for a mobility plan, and he spared no effort in finding the best possible deal for me. He explored every avenue and exhaustively searched for options that would suit my business all while training his fellow employees on how to look for these kinds of deals for future customers. I was amazed when he managed to negotiate a significant reduction of almost $30 per month from the initial offer. This level of dedication and determination to secure the best price for me was truly impressive.What stood out to me the most about Ray was his honesty. He didn't hesitate to inform me about alternative products that I could purchase elsewhere for a better deal. He could have offered me the best and newest iPhone but didn’t push anything on me. This level of transparency and integrity is rare to find in a salesperson, and it greatly enhanced my trust in his recommendations.Overall, my experience at The Source, thanks to Ray's exceptional assistance, was outstanding! I highly recommend visiting The Source and seeking out Ray and his team’s expertise for any mobile service needs.
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October 2023 by Diego Silva
Mehak and Amanda did everything they could to help me get what I need. Great service! If I ever need any other electronic products I would not hesitate to ask them for help again
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October 2023 by Tomal Khan
Mehak is awesome! Went there to check headphones and she got me hooked to Bell residential package. Got me a good deal. She was very knowledgeable and helpful. Definitely recommend!
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October 2023 by Trish Levan
I just wanted to share a good review for Amanda. She has helped me tremendously, especially as a senior citizen. She explained everything. I feel very safe in giving a positive review for Amanda.
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August 2023 by Milene Oliveira
I went there this afternoon to buy a TV , they have a TV tag for 699. I called the sales person who didn’t know anything about the TVs for sale or prices. Where the TVs are .. totally lost. After 20 minutes looking for information about the tags on the store. He called the manager which in a bad mood opened the store website and offer me a TV for 849 .. seriously?I asked about that one for 699 tag. He said he doesn’t know if is coming or when is coming.. very weird customer service. Everybody lost and in bad mood
