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December 2023 by Matt McTaggart
Great experience! I was greeted by a gentleman named Amir, who held the door opened for me as I brought in quite a few boxes. The service was friendly, quick and hassle-free. I will be back.
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September 2023 by Aidan Chase
Best UPS store in town! They print for you and are super friendly.
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August 2023 by Sandesh Bhandari
Easy, convenient, and reliable service. Massive shoutout to Lucy, who is very friendly and exceptionally professional.
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July 2023 by Ankush wadhwa
I recently had the pleasure of visiting this UPS Store branch and I must say it was an outstanding experience. This store offers a wide range of shipping and mailbox services, making it a one-stop destination for all my shipping needs.The convenience of this UPS Store is unmatched. Situated in a prime location, it's easily accessible and has ample parking nearby, making it hassle-free to drop off or pick up packages. The store itself is well-maintained, clean, and organized, providing a professional atmosphere.One aspect that sets this UPS Store apart is its exceptional customer service. From the moment I walked through the door, I was greeted warmly by the knowledgeable and friendly staff. They were attentive, patient, and went above and beyond to address all my inquiries and concerns. Their expertise in shipping regulations and packaging options was evident, ensuring that my package was handled with care and delivered securely.Moreover, the range of services offered at this UPS Store is impressive. Whether you need to ship packages locally or internationally, they have various shipping options to suit your needs and budget. Additionally, their mailbox services are convenient for individuals and businesses alike. The staff is more than happy to assist in setting up a mailbox and managing incoming mail efficiently.During my visit, I found the store to be well-stocked with a variety of shipping supplies such as boxes, tape, and packing materials. This saved me the hassle of running around searching for these essentials elsewhere.Overall, my experience at the UPS Store on 451 Dundas St W was exceptional. The combination of friendly staff, convenient location, comprehensive services, and attention to detail made it a top-notch establishment for all my shipping and mailbox needs. I highly recommend this UPS Store to anyone seeking reliable, efficient, and customer-oriented shipping services in Toronto.
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June 2023 by Latoya Dell
They need to change the store hours! They are never open at 9 am. Waited 30 mins this morning and still no staff showed up! Very unprofessional!
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June 2023 by Kenneth
Back in December, I dropped off a passport application at this UPS store. On that very day, I received a scam text message with my name and postal code demanding a fee for delivery. I have been receiving mandarin UPS scam calls ever since. I wouldn’t be surprised if the employees at this store leaked my information.
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June 2023 by bing
use this to ship my packages out, very smooth and professional, highly recommend, they also do passport photos,
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May 2023 by Jack Longc Lee
My recent UPS shipping experience was seamless and swift, with a user-friendly booking process and timely delivery. The accurate tracking updates and professional handling of my package made for an impressive and stress-free experience.
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May 2023 by sahithi ganta
Bernard is great! Came all the way to this store even though I have a UPS Store next door and he educated and helped me out immediately. I would revisit this place again
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December 2022 by Gaetan Gauthier
Service is super slow, after 45 minutes, I am still not able to print my paper… Very poor customer service!
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August 2022 by Brandon Yang
Two girls at the front were really helpful with assisting me with my package. Helped me print out the label and even offered to pack it and label it for me.Thanks!
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August 2022 by Em
Can you please update your hours? You have a sign on window that says open at 9am, another with temporary hours, and online here it says you're open at 9am. Heads up to people headed to this UPS location, they open much later. Thanks
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July 2022 by Tianzhu Fu
Very friendly and helpful staff! They picked up 3 huge boxes from my place in Etobicoke and helped me secure the boxes with more tapes. Free pickup and transparent charges! (Ps: Canada post wouldn’t be able deliver all boxes at once, but UPS can do that!)
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July 2022 by The foodie Guy
Rude staff cant even do their job lazy. Went to print a paper. Took my pendrive. But he insisted email it to store email.And my phone internet wasnt working. Ups get rid of these kind off stores
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June 2022 by Ayilara Tunde
Shipped an item to the UK, I wasn't informed on the possibilities of the import duty charges, now I'm being charged 400 Pounds in import duties, the least the attendance could have done is inform me of the possible charges. Very bad service.
