-
November 2023 by R Condor
Amazing service, lovely people. They worked patiently with us to get the results we needed.
-
November 2023 by Marta Freire
I ordered some flyers, I asked if I could pay, the lady who helped me told me to pay only when she called me to pick them up, that would be the next day. And until today, a month later, she didn't call me, I had to order from another place. I don't know what happened, I haven't heard from anyone there about what I ordered. I think they just forgot. I think maybe there is a lack of organization and maybe they should write down all orders. No, I don't recommend the place, especially if you need something urgently, maybe they will forget your order and not give it any importance.
-
November 2023 by Golnaz Khadivizand
I am very satisfied with the service provided to us for sending artworks, especially in packaging and side services that needed follow-up. I come to this branch from ThornHill because of their good service. thank you
-
September 2023 by Erika Veh
Our favourite local shipping shop! Always helpful, professional and go above and beyond. Boris is our hero!
-
September 2023 by Martin King
Awful! I walk in and the employee is engaging in another customer's speculation and verbal meandering. OK, I’ll wait. Hey, at least this means I’ll get similar service, right? Then it’s my turn. Instantly, I’m in the rapid-fire response zone. Woah! The employee is in “always be closing” mode, as in, “always be closing this conversation.” I get a nod at the tape that’s for sale, and instructions to leave my package “over there,” and then the employee is on the phone. Do I come off as confident? Do I seem like I know what I’m doing? Because I don’t feel that way! I pick up the tape and it’s three big rolls in one package! Uh, what? Canada Post had a roll of tape that customers can use when they need just 2 feet. I gotta buy what looks like 100 meters of tape? I stand there holding the tape like an idiot, while the employee gets off the phone and engages another customer in an epic discussion that I’m sure will rivet the both of them for many hours. Sorry for being an ogre in your store! I won’t bother you again, many apologies.
-
September 2023 by Cindy Campbell
Huge thank-you to Boris for helping us ship home some of our daughters belongings after her passing away. Boris could not have done more to help us. HIGHLY recommend this UPS Store.
-
September 2023 by Bruce D
Just dropped off a return here. Fast friendly, and efficient service. The Best UPS experience I’ve had. The staff was doing a passport photo for a baby. It looks like they have a great system for that as well.
-
September 2023 by Dana Blackburn
GOUGING for printing services.I just left there and printed 2 sheets of paper( black and white) ...ONLY 2! Was expecting to pay $0.50 ....ohhh no ...it's $2.75 per one sheet of paper !!! So I spent $6 to print 2 sheets of paper .... absolutely criminal and outrageous. I guess the executives in the ivory tower need their bonus yearly. ...The guy working there is awesome tho. !?
-
August 2023 by Barb B.
This is the original store but the review is really about UPS.My son went to this store to send me my Apple phone while I was in Florida. The phone made it to Detroit and looked like it arrived, was released and then recalled "for inspection". After calls every week to UPS including the customs half of the building, they finally admitted after 5 weeks that it was stolen. I kept asking them to open a file to find it, but they just kept closing the file. I've called the Toronto location many times but they have not been able to help. To add insult to injury, they didn't even return the shipping cost. I lost over $1000.00 and there is no one that cares. I contacted 2 police departments but that was useless as well. Apparently they told me that January is a bad month for theft in the warehouse in Detroit. If you were given or bought this phone...it was stolen!!!.
-
April 2023 by Trang Cao
Amazing service and very secured shipping! They have printing, package selling and scanning/photocopying service. Farah was very helpful and helped me a lot! Definitely recommend this branch!
-
March 2023 by Patricia Hegedűs
I had my passport photo taken here today. I must say I’m very happy with it. Looks way better than what I had taken at still images and also 10 dollars cheaper. Bright and true colors as opposed to dark and having a green tint. The lady who took my photos also offered to take a couple pictures so I had options to choose from.
-
February 2023 by Paul M
Very nice staff, but DO NOT go here for printing.I was just charged $4.75 for ONE SHEET of black and white 8.5x11 paper.I can't believe that just happened.This is like a 10,000% mark up.
-
January 2023 by Matthew Stephan
Boris was extremely helpful and patient with me. He helped prepare and ship my package and answered all my questions.
-
January 2023 by Juliette Delalande
Service is fast and professional. Also, the clerks are friendly and helpful. (+1 for the dog treat, my fur friend really appreciated it)
-
December 2022 by Stephen Celestial
If you want something couriered on time, then DO NOT use UPS or this location to ship your important packages!I had tried to close my mortgage and sent a very large bank draft to my lawyer on Friday around noon for delivery before Monday on by 3 PM. It was quite an expensive charge for the delivery but at least I would have tracking and a signature and delivery by Monday at 3 PM. My package got bounced around, was missed being put on trucks, got sent all over the city to different cities and distribution centers and apparently for no apparent reason.After receiving many calls from my lawyer on the draft's whereabouts, I contacted the store and the Manager/Owner was supposed to look into it for me and call me back but not once did she call me back. I had to contact her for regular updates and could not give me a straight answer. Further, she advised me that they would not be responsible for the daily per diem charges that I had to pay for the late delivery which cost me hundreds of dollars.If you want something delivered on time, I strongly urge you to consider another carrier to avoid disappointment and to ensure that your packages actually reach their destination on time.
