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November 2024 by Jordan Schulting
Had a great experience at this store. Staff were very friendly and helpful
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October 2024 by Daniel Halverson
Instead of finding an appropriate sized box for my monitor stand, they broke it in two and shipped the two halves. You can see in the photo, one of these guys literally twisted it in two and ripped the housing for the screw in half. Then they carefully bubble wrap the two broken halves. Had to replace at my own expense, on top of a nearly $400 CAD cost of shipping. Very professional. Date 8/21/24, Parcel Shipping Order C068691, Invoice 63380.
If you look through other 1-star comments you can see that management often responds, but they didn't respond to this review because there's nothing they can say. You can see the evidence for yourself - these people are bad at their jobs and they don't care.
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July 2024 by Antonio Salieri
Went to the store to print a photo for a U.S. visa, had to take a phone call upon entering. When I finished my call, the guy behind the counter, an older gentleman, told me to wait. I waited at the counter as he filled some sort of form, but when he finished he straight up ignored me and started attending to customers who walked in behind me. Twice. Whist I was standing right in front of him at the counter. When I finally got his attention he said they don’t print photos, despite there being an option to buy physical copies of visa photos when taking them and I took the photo I wished to print at this exact location two months ago.
Tere is NO excuse for how rudely I have been treated today, and this employee should be ashamed of himself.
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April 2024 by Andy VanDomelen
The poor and average reviews here don't make much sense given my experience with this store. To each their own, but I've always experienced great service with Ramzi and his employees. Very quick and accurate. Plus, their passport photos were by far the cheapest in the neighborhood. Just watch out for parking inspectors and you're good to go.
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March 2024 by Bradley Corbin
Outstanding service, been a customer here for over 15 years
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January 2024 by Elliot Shields
Wow, thank you so much. My resumé print job turned out great - one thousand thank-yous,Andy.
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January 2024 by BrassGal
BEWARE! This store closes early without any posting online to warn people. I have walked to the store twice with a box to return. On Dec 22nd after lunch, a printout was placed on the door “closed early. merry Christmas!” A on the 29th Dec, I returned to find a sign: “Closed early. Happy New Year!” See pic of the second time… Each time, a group of people with items were annoyed & inconvenienced.
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December 2023 by A P
Thank you Ramzi for your excellent customer service. Thoughtful person.
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November 2023 by delina hailemelekot
I recently visited this UPS store, and the service I received from Aamir and Ramzi was phenomenal. The representatives were not only knowledgeable but also went above and beyond to ensure my issue was resolved promptly and with utmost professionalism. It's truly refreshing to experience such top-notch service. Thank you, for setting the standard in excellence!"
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November 2023 by Adeiya Denys
Please do not take any of your valuable packages to ship out at The UPS Store location at 110 Cumberland Street. Unfortunately, there are some individuals employed there who are most likely involved in fraudulent activity. I took some valuable items there to be shipped and the package was left open for a long period of time while they boxed the items up themselves among other unfortunate details that occurred, too long to get into here. Long story short, the box arrived at the destination without the items inside with no accountability on their side. Use at your own risk and be very careful.
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November 2023 by J C
Went over and met Aamir and Ramzi. Both of them were extremely helpful and made everything smooth. Great overall ??
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November 2023 by Jordan Kerr
Aamir was very friendly and professional
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November 2023 by Ruby Leigh
Very friendly and helpful staff!
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November 2023 by Lethaniel Jones
Useless
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November 2023 by Maxim M
Best location
