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November 2023 by Dr. Saima Chowdhury
I met the store owner himself, very meek and kind as well as other staff. Four multiple shipments were processed in good time frame for me. They properly guided me to complete the Parcel Shipping Order form. I was also offered good Passport Photo service. The UPS Store pricing and services are satisfactory. Greatly recommended to other customers. I am surely a repeat customer to this UPS Store
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November 2023 by olusesan komolafe
Great UPS Store, excellent communication and customer service. I came to the store to drop off 5 Packages all in tatters, not sealed with prepaid labels. They were able to secured all and taped without charge. The staff are nice and courteous. I highly recommend this UPS Store to other customers. Thanks for your services.
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November 2023 by Michael Falaye
I received good customer service from this ups store which has continued to echo in my mind and heart. I have decided to become a repeat customer with this ups store due to impressive pricing and service. The PR Photo that was taken was processed in just 3 minutes and successfully uploaded there and then. I recommend this ups store highly to customers with 5 star rating.
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November 2023 by Fauzia Akter
I was offered satisfactory Packaging and Shipping service in a short time frame. The staffs are very competent and offer pleasing services to customers.I was pleased and contented with the ups store service
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August 2023 by Dana M
owner of this store stalks and scams staff even years after they have quit. They dont respect boundaries at all
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July 2023 by B Roberts
I came in for a return for Amazon. They charged me 4 dollars for the print out of the return label and TRIED TO CHARGE ME FOR TAPE to help tape the package up. Isn’t this UPS, they don’t have tape for customers and don’t print anymore? What is going on?? Humans don’t have common courtesy either. I nearly cut my finger on the tape machine when I did get some tape because it was jammed and I had to un jam it FOR THEM. There’s no respect for the customer.anymore.
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July 2023 by Silvia Ciobota
This is a store with a very good customer service. Nazmus is friendly, approachable and knowledgeable, making it easy to complete your services. I had the pleasure of having Nazmus help me out twice so far, for printing services related to FedEx and Amazon. He also helped me figure out from the Wayfair app how to send/email them the shipping labels. He went above and beyond. This location also has Amazon drop-off, which makes it convenient. I would highly recommend this UPS store!
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May 2023 by kabir khanna
Worst UPS LOCATION EVER , is was way better under last owner , since the new staff has taken over they do what they feel like .. Then got angry at me for using the UPS store as a pick up location. He tried to tell me that I can’t use the store as a pick up location without his consent then I asked for his consent and he told me to ask him the next time because he was angry at me for some reason. I’ve been using the same location for almost 2 years now and never had any issues at all.
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May 2023 by Priti Kairamkonda
This is the worst place for PR Photos. They clicked a photo and it did not get approved by IRCC. They couldn’t even figure out what was wrong. I asked them to send me a re-edited photo and even that didn’t get approved. DO NOT go here for PR photos.
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April 2023 by Ronnie V.
While traveling from the USA, we used this UPS location to help send a few items back to our home. When we called in, the lady that answered, was super nice and encouraging to stop by the store to meet the UPS deadline. When we arrived at the store, she was very helpful while packaging our personal items to ship back home. She provided enough information and helped us with the most suitable box for shipment. She was very gentle with packing our items. Good experience.
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March 2023 by saramouch ezez
Very expensive UPS store, literally he is stealing money from clients. DO NOT GO there. Printing, scanning, making copies, taking passport photos is almost x1.5 x2.0 the price of other UPS stores.
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February 2023 by Shayan Hashemi
The worst ups that anyone can go! I sent them a photo to print for me, then I picked a size and once the photo was ready, I noticed that the size was correct but there was a huge white space around it and the picture itself was cropped. I told them that’s definitely not what I want and they printed another photo which was okay. But once I wanted to pay for those, first of all the guy asked me to pay half the price of that wrong printed photo and I said I will pay that but that’s not how business works. I don’t care about giving $2.5 but you messed something up and I’m not responsible for that!! On top of that they asked me to pay around $3 for the email services!! Nothing makes sense there!!
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January 2023 by ozzy keles
Nice, polite and helpful lady. Thank you again for your mind customer service.
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October 2022 by YS
Staff was helpful. However, just several days after I made a shipment at this store to China, I have been called by a Chinese scammer speaking mandarin (not machine) claiming something wrong with my package and even asked me to meet at another UPS store in downtown Toronto. The incoming number showing UPS, but the person clearly doesn’t really know what I shipped nor speak English. He hung up on me after I said “you are scammer” in Chinese. I think my contact was probably leaked during shipping. Not too sure if I should complain to the store or UPS headquarter.
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September 2022 by Aman Gupta
Could not give 0 stars, worst place. They charged me 11$ for 6 pages of print out out of which 4 were black and white
