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November 2024 by L EH
I had an amazing time shopping here, and had the pleasure of chatting with Max. He made our experience so comfortable and was very welcoming. A real asset to this store❤️.
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September 2024 by Natalia Jimenez
Such an uncomfortable experience, I went in with a friend and was greeted by one of the sales reps, I caught kind of a weird vibe but didn’t think anything of it, anyway I started looking around on the first floor at the clothing when I started to notice that the same sales rep that had greeted me was just lurking around, I tried to ignore it but I was uncomfortable, my friend and I left and went to the second floor and moments later he showed up and was lingering closely again we decided to go up again to escape the weird atmosphere. The sales rep on that floor seemed to be helping someone when we got there and the vibes were good so we started to walk around/take pictures/browse the shelves, I picked up a Paco Rabanne chainmail purse and the sales rep started talking to me about it, he was friendly and I was comfortable at first, I took some pictures with/of the bag but he was literally standing/watching so close that it made me nervous and self conscious so my friend suggested going back down to the second floor via the elevator, while in there we both acknowledged how uncomfortable we were but how that last sales rep had been nice. We get out on the second floor and guess who’s there? THE SALES REP WE HAD JUST BEEN WITH! We stay there briefly and go back to the first floor, sales rep #1 greets us again and tells us to have a nice day but I decide I want to take another look around, I start smelling perfumes when I feel a presence beside me and I KNOW it’s the sales rep from floor 3, I don’t even turn to look I just continue but I feel uneasy, at this point I’m like what is going on??? Do I look like a thief? Is he trying to make a sale? Do they want me to get out? Obviously I’ll never know but my mind was racing thinking about all the reasons this might be happening. I walk over to the island with the sunglasses and start trying them on and this man is standing directly across from me WATCHING ME, finally we go over to the palm tree area to take pictures and everyone leaves us alone and then we leave. The whole thing was so bizarre, I have NEVER had that happen to me. I was wearing a large tote so maybe if I had come with a smaller bag things would have been different? I really have no idea what that was. I feel like they could have watched me without being so obvious, so it kind of seems like they did it on purpose, for what reason? I have not a clue
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June 2024 by Kelly Chau
Truly the worst shopping experience I’ve ever had! We were asked by a female Asian employee if we had visited the store before to which my sister and I replied yes (been there multiple times!) She proceeded to tell us the layout of the store, which is fine I suppose but not necessary. She then followed us throughout the entire store (literally walking behind us as we browsed all 3 floors) and kept 1m distance from us at all times - which was extremely off putting. There were no other patrons who were subject to this. Not sure what her intentions were but it was completely unacceptable. Will not be a returning customer ever again!
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February 2024 by Faiza Khan
Fancy!TikTok popular staircase is gorgeous, I bet most people come for pictures and the staff is super polite regardless. I highly appreciated that side of them.
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January 2024 by Reem Khaled
Its a beautiful spot to find nice pieces. Olivia is a true asset to the store. Her exceptional customer service skills, coupled with her profound expertise in the field, make her an invaluable team member. Her polished and inspiring sense of style is a wonderful reflection of her dedication and professionalism.
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November 2023 by Joscelyn Smart
Personal Shopper Tash always comes through with elite fit choices!
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November 2023 by Deanne Moser
A total gem! Love the designer collections and the unique assortment. Staff is great and incredibly helpful
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November 2023 by Marc Andrew Smith
I have never in my entire existence stepped foot in such a bewildering and gorgeous space. The staff are like fashion warlocks and witches, with an abundance of knowledge about brands like you've never previously witnessed.I highly recommend shopping here, it is a journey not to be passed up on.
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November 2023 by Jonny Silverstein
I have shopped all over Toronto since i was a little boy and when i grew up and starting making that real money i always said i would wear only the nicest and best brands. We have the worst options in Toronto so i would fly to NYC or LA or Miami and shop there but then one day i heard the flutterings of a rumour that my favourite store The Webster was coming to Toronto. I nearly peed myself in anticipation and then one day it was just there open to the public to enjoy and i must say I was NOT disappointed!!! They have 3 floors and luxury separated by the world famous Pink Staircase, they say it’s the 8th Wonder of the World. The staff at the Webster seem to be hand picked from the best parts of the universe. smart, well dressed, knowledgeable, funny, some might even say sexy.there’s no other store that i’d rather spend my hard earned money than this store. i have never looked better on the outside. Thanks The Webster Toronto
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November 2023 by Carlos Fernandes
Love working with the operations team, so friendly… best clients.
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October 2023 by LASHGOD Media Team
THE WEBSTER IS THE BEST LUXURY shopping in Toronto ~ Everyone who knows… knows. Theo is our Salon Stylist. He gets it, He cares, he is detail oriented and gets to know your vibe to pair you with the perfect pieces.Theo Helped me Choose the most incredible looks for LA fashion week + the best gift Ever for my crush hehe. I’m loyal to Theo he’s my Go-To. Never shopping unless with him.Check him out, check out the Webster, thank me later. Xox -Raq
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September 2023 by Diana I
Absolutely lovely shopping experience- great selection, gorgeously curated items. Special thank you to the management team for always providing personalized and courteous service. The exemplary leadership shines through all the retail staff who are all so friendly and helpful.
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September 2023 by Sooryadev S
Best stylists in town.Must experience the pink stairs.Always fresh, even the signature fragrance - South Beach.
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July 2023 by Vinu Krishnan
Poor management.The lady manager wearing glasses is really bad.
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June 2023 by Joscelyn Longo
Personal Shopper Tash always comes through with elite fit choices!
