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January 2025 by angelica hart
the blonde woman sales associate is not a very welcoming person, not unless you’re spending thousands, then she’ll make small talk and smile. no matter what your client is purchasing, you should always be kind and try to make them feel comfortable, not stay silent with your eyes wide open the whole time. very weird
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January 2025 by Rodeiji Screwedup
We are vary thankful to Peter Ty! This is the best treatment you can get! We always comeback in every special occasion just because of him! Perhaps it not much what we spend but he always makes sure we have a pleasant experience every time!
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December 2024 by Nicole Halliday
Not a luxury brand, they make cheap jewelry and have terrible customer service. Sure there is a facade of luxury when you walk in, but the kindness vanishes when you tell them you need a repair (which is inevitable). My pearl earrings broke less than six months after purchase. I was nearly ushered out the store because the woman thought I was trying to replace (not repair) one earring. After finally repeating what I needed several times, I was then told the repair would cost $100+tax because it was my fault… I take very good care of my things and am certain it broke because ut was improperly glued. Worse still, I had left my earrings at the store and later declined the repair (on principle) and then the store person stopped responding to my emails. I had to go in store again to follow up, and then again to pick up my earrings (which were still broken). This whole ordeal took 4 months! I am never buying anything from this cheap brand again.
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October 2024 by L Jade
Bad customer service. Sherway is better.
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October 2024 by Iris Hera
As a big brand, ure being cheap on the box too? My precious ring being handed to me by itself when I did the service with them. Unbelievable.
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September 2024 by John Le
Had a great shopping experience, April was able to pull a few pieces I was interested in and set them aside for me when I stopped by. I would definitely buy from this location again.
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August 2024 by Sofia Stoetes
i came with my tiffany heart tag bracelet which had the clasp broken to far open. suzanne kindly took it upstairs and fixed it. thank you suzanne!!
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August 2024 by Alex Shin
Very accommodating and thoughtful. With fast communication. Simon at this boutique is wonderful to work with. I’ve been to many Tiffany boutiques all over the world, cannot recommend Simon enough.
Cheers!
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August 2024 by Rossana Buonsante
Excellent customer service, Arta really went the extra mile to find a solution and help us with our wedding bands!
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April 2024 by Max Max
Very nice products. And amazing customer experience. They have the Mandarin Speaking Client Advisor. Mona Kwong is one of the best Staffs over there.
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April 2024 by MakCare Health and Wellness Centre
I want to thanks, Peter T. H., for his excellent professional assistance. He was able to secure my wedding gift in a short notice. He is the person that I go to when I need any gift for myself and others. I value his honest opinion and understanding. Hence, if you need anything, he is the professional you want advice from. Thanks again Peter.
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March 2024 by Parmiss M
It's one of my favorite stores. I love this brand, and I have always had a good experience in this location.
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March 2024 by Chris
Super nice service. All staff is friendly!
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February 2024 by Ke Xu
Susan is the best salesperson I ever met in the world. she helped me choose the perfect diamond ring for me.I will always follow her.
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January 2024 by George Grant
Staff were friendly and kind
