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February 2024 by Jessika Menezes
They are amazing!!!! I highly recommend
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October 2023 by PlatinumIce
Completely blew smoke up my… ya. “Joshua” gave me a quote. Based on that quote, “I” made a reservation. He said,” Someone” will call you tomorrow some time and give you an ETA for the “crew”. Tomorrow came and went. Nobody called. I had to send many e-mails, texts & phone calls. Making me feel like a stalker! “Someone” called me back at the END of the day to blow more smoke up my other orifices. He literally said, “Yea, they couldn’t do it so you just wait until tomorrow and they will give you a call with the new ETA the next day. I’m waiting and waiting for them to get their shizznets together so I can MOVE out of my apartment. I’m on a time crunch! I don’t know anyone here, hence the need for THE MOVERS “CREW”. I’m waiting for 4 damn days?!?! If someone like hmmm… “Joshua”? said, “Meh… I mean it’s probably NOT going to happen, I’d have kept looking!!! This is so beyond unprofessional. I don’t think they really know what they are doing. Joshua is literally“GHOSTING” me. You have responsibilities! I mean unless you want to be bankrupt. You wasted my time, took my money! Money that I need back today so I can see if I can possibly salvage something?! If you can’t do the job, it’s this easy: SAY THAT YOU CAN’T. That way people don’t depend on you guys... My life has just ended. I’m out $400 and my timeline. You put me in a critical situation! I have no idea what I can do now. If you read reviews, then I just saved you. You’re welcome!!! Do not take the risk unless you want to FAAFO. BBB
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August 2023 by Caryl Colton
Tower Moving was amazing!! I needed my move to be effortless and it was. The young men that packed me up and delivered my ‘everything’ to my new home were professional, polite and efficient. I was thrilled. I would highly recommend Tower - lovely group of humans ?
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August 2023 by Liu Karen
Absolutely amazing service and experience. Communication was smooth and when the guys were here I feel like everything will be taken care of nicely. Highly recommend. The movers even managed to follow a tight timeline (which makes me feel bad). Will use their service again. Thanks!!
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July 2023 by Rich L
Getting a quote was quick and easy, Matt was friendly and straightforward through the whole process, and the movers were professional, efficient and friendly for my move from a basement apartment to 2.5 hours away. Highly recommend!
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June 2023 by Mind Yours
UNETHICAL. Seriously. A scam I have contacted my attorney and will be seeking justice. These people just can’t be for real. I could sit here and list out all of the lies but I’ll spare the readers their time. Please, go with another company.
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May 2023 by Jess Gasiunas
This was my third time hiring Tower Moving and the service was exceptional! We were moving from a downtown toronto condo that we were renting to our first home that we bought and that is a very stressful time logistically and financially! The Tower Moving team quoted EXACTLY to the penny that we paid in the end and the team was enthusiastic in making this a special day for us and handled everything with care! They assembled and disassembled some pieces which took that off our plate. I was extremely impressed and HIGHLY recommend this company for moving - they are always on time, reliable and handle items with care.
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March 2023 by Murray Skelton III
The actual moving guys were awesome but staff/management mislead me, gaslighted me and tried desperately to bump my moving costs repeatedly AND NOW; because I shared my honest expletive laced truth with them the manager(?) said and I quote " You're not gonna get your stuff! "Not sure what he'll do next now that it is all secured in my storage unit but who knows with these people...I told Move Buddies, who recommended them what a horrible experience this was!(AGAIN...the actual moving guys were awesome!)I guess since most of us rarely move repeat customers are unrequired...
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March 2023 by Carly Burns
So many damages. They charged a decent rate to pack up my mom's house and store her contents until she found a home. It took 2 months for them to book a time to move her contents to another province (after promoting that they were would move nationally). They had no problem automatically charging my credit card the $640 per month for storage while they found another company to move her belongings. She has been sending them photos of all the damaged furniture and has not heard anything back. Even a box with files in regards to her house sale was found damp and moldy. I heard that all the contents we stored as if they were tossed in a box. I'm frustrated for my mom and wish she was better taken care of. We're still looking for missing items as well!!
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March 2023 by Murali Ganapathy
Very unprofessional and abusive employees, broke furniture, cursing the client under their breath, did not complete the move, and to top it all, Ryan Thompson, the owner wants full money. As it is, they are expensive and during the course of negotiating a discount, he just went ahead charged my card.Extremely disappointed at the overall interaction. Will strongly not recommend them.
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March 2023 by Assaad Ghosn
Horrible experience. Have lost all items, not returning calls, extremely unprofessional, stay away at all costs!!
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March 2023 by Marina Ferraro
Will lose your items and not do a thing about it. I think they keep everyone’s items together and peoples items get mixed up. I doubt there are separate units.
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March 2023 by Andrew King
Sketchy company doesn't stop spamming me. I contacted them to get a quote for a move a month ago and they don't stop spamming me. I get phone calls, voicemails, texts and emails everyday. What kind of shady company is this? I requested moving quote from many companies and none of them acted like this. Whatever you do don't give them your info, they will sell it and spam you.
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March 2023 by Kimberly Todd
Ryan and Felix were fast efficient and very helpful.
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March 2023 by Rock Rafa
They are very good at communication when it comes to booking the move but a complete disaster when it comes to the move or after.- Late- Broken furniture- Broken TV- They drag the hourly time - don't expect them to finish as promised- They are terrible at respond once the job is done and disappear fastDo yourself a favor and book with another company unless you want to deal with a scam
