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November 2023 by onnara kim
Was looking for select items in a very large store & an employee named Sterling came & assisted me with them all! He was patient and thorough & genuinely cared to help. He also took the items to the front register. Thank you!
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November 2023 by Amanda Lee
Do not shop at this store if you care about children with disabilities. My 6 year old with autism and a syndrome was mocked by the store supervisor today while trying to exchange a product. Incredibly heartbreaking as a parent to see my child treated this way. Won't be shopping here any further.
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November 2023 by Karen alves gaspar
The store has a huge variety of products for pregnant women, babies and children with as much variety as possible! As soon as you enter, you can find the section for pregnant women and babies, with items for births, bedrooms, and other activities, as well as car seats and items for introducing food.The store has a huge variety of toys, bicycles, protective items, scooters, games, Legos and electronics, as well as a small section with party items.The store is located on the ground floor and has parking in the shopping complex, including a space for the disabled. The shopping mall's doors are automatically operated for use by wheelchair users and other customers with disabilities and low mobility, and the store has no doors, access is open and with wide corridors for good circulation.They have toilets for customers, including toilets adapted for wheelchair users and a family area for children. They also have a drinking fountain and upon entering safety information regarding respiratory problems and alcohol gel for hand sanitization. They have excellent service from all employees.The store is located in the Dufferin Mall shopping complex, 5 minutes from the Dufferin metro and close to many bus stops.
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September 2023 by ronaldo braza
As one of the cusyomer experience on this location. I complained bout the same issue before as Deffinitely an employee or employees are haording rhe most desired collectibles from a set or set leaving only the bad ones for customera or collectors.. Not only this lication but 2 locations i go to. Never tries ro waste to even try to ho there anymore becaise of this. Not alwats true on customers satisfaction area thats for sure.
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September 2023 by Arnie Kuitunen
BOUGHT MY 4 YEAR OLD DAUGHTER GREAT CHILDREN CLOTHES AND LUNCH BOX AND BACKPACK HERE
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August 2023 by Pamela Contini
Very friendly staff .Can not visit that often live very close to the no longer Yonge and Eglinton store visited at least 6 times a week.
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June 2023 by E K
Nice store and lovely people but it seems like some of the employees are cannibalizing a lot of the collectible products leaving only the chaff for walk-in customers to buy. Specifically when I bought 10 Funko sodas in a row (6 of one type), I got no chase (for reference a chase is 1/6). When I asked about this other staff freely admitted that they have staff there that search their own products.. So yea disappointing
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May 2023 by Agatha Agius-Grace
Good selection of toys at fair prices. Barbie section always stocked with the latest arrivals. Store always clean and toy set up is easy to view and purchase. First time meeting Geoffrey and his charisma was spot on...lol!
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April 2023 by Matt Hardman
Employee takes all the hot wheels to the back and puts them aside for himself while on the clock and doesn’t let customers purchase them instead, he just takes them all for himself and is rude when you ask him about them. Very dismissive. Older guy with beard. Customers should be able to purchase and give your store sales. DO SOMETHING ABOUT THIS
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April 2023 by Yash Kulshreshtha
I would say store and staff is really good but sad thing is that I stopped going to this store as I realised that one of the staff employee takes all good stuff for him and don’t put it on store for sale. I usually collect hotwheels and many a times there are some good cars and treasure hunt which people like to buy and collect, collecting hotwheels is a hobby, excitement’s and fun for collectors. If employees takes for themselves then people would loose interest so I would like to request store manager to take strict action against those employees who are doing it. I am pretty much sure that store is aware of this and they already know the employee who is doing such activities and I don’t want to take his name. Me and many of friend’s have already complained several times in past but no action was taken. I hope senior management would look into this matter. Thanks
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March 2023 by cassandra freitas
brooklyn was so helpful. she helped me find everything i needed for my two kids birthday presents. she went above and beyond and there needs to be more sales associates like her. thank you brooklyn!!!
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March 2023 by akhil kapoor
I had purchased a bike from this store for my son but it was not functioning fine plus the air in tires was empty. Derrek (apologies for the spelling mistake) was very kind to help us and fixed all the issues with a smile. We felt quite valued. Thank you.
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February 2023 by Matt Camara
Last experience was disappointing to say the least I was going to cheak out & the man in front of me inquired about a current deal that he qualified for but since it was already rung through the staff refused to give him the item he was entitled to after spending over 150$ so after about 5 minutes of both of us arguing with the staff who had no idea about there department & should not be working there I put my items on the counter & said if this is what your doing imagine how you’d treat a kid on they’re special day so I won’t be making a purchase today and walked out I will not be going back to this location or recommending it
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December 2022 by Lily
The staff are super helpful and polite, ensuring that I was able to find exactly what I was looking for. Shelly, one of the supervisors at this location, was extremely pleasant and exceeded my expectations while assisting me with a customer service matter. Thank you to the staff for their outstanding team work :)
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December 2022 by Janna Heredia
All of the staff were so helpful but a very special thank you to Geeta who was a rock star. I came in with a list of 15 items and she helped me find everything and made amazing recommendations. I walked away with everything I needed in about 30 minutes. Thank you, thank you, thank you!
