-
October 2024 by Meenu Mathew
Worst customer service.Not helpful at all .They were so rude and very unprofessional ??. They are trying to fool customers.
-
October 2024 by karly H
TERRIBLE CUSTOMER SERVICE!!! Cashier scanned an item that I did not want so I had to go back and the manager or assistant manager said they only do exchanges. I tried to explain the situation but she cut me off and gave me attitude even though the cashier made a mistake. I did get my refund but the customer service here is horrendous. I don’t know how they have jobs here. And the customer behind me also said that the workers gave her bad attitude
-
August 2024 by Shamika Scott
The sales associates who were working the cash register were extremely unprofessional and rude. While cashing me out they were too busy talking to each other about inappropriate things in their personal life which resulted in them not removing security tags from my shirt. I live well over an hour away from Yorkdale and now will need to head back into the city (I live in a small town) just to get one sensor removed. The lady working the change rooms was extremely lovely.
-
July 2024 by Hishi
Don’t recommend this location at all, they have good stuff not bad. But the service is horrible!!!! The lady with blond highlights on her hair is super rude to so many customers including myself! Would never come to this store because of how she speaks to customers, arrogant behaviour towards customers and starts arguments! Ive seen customers complaining about her as well
-
July 2024 by Ori S.
Affordable but cheap materials. The check out counter is slow to a pain and dysfunctional.
-
June 2024 by Daniel Schorr
Had a lot of cheap stuff which is good if you’re looking for that.
Went to the checkout to pay 20 min before closing and they made up a problem in the registers so that they could close on time. One lady wouldn’t leave until they checked if her stuff would go through with the “problem” and they let her pay but told the rest they couldn’t and they would save their stuff for tomorrow. I don’t want to come back tomorrow.
Very disappointing
-
May 2024 by Sarah Mclaughlin
I was insulted and called a liar by a female employee when I tried to return an item. She refused to accept my return as she claimed it was swimwear. There was nothing on the tags to indicate this,there was nothing on the receipt to indicate swimwear. The signage above the shorts did not say swimwear. I tried to explain that when I purchased it two days ago the cashier specifically said that return are for store credit only. She said nothing about it being a final sale. Probably because it didn’t look like swimwear.
The unpleasant and insulting woman said she didn’t believe me . I left the item behind as it didn’t fit so had no need for it. It was only $10.00 So not about the money but the principle. On my way out another employee said I should come back and complain to the manager but My time is too precious to worry about $10.0 . But I’ll never shop there again.
-
April 2024 by Zcharlayne Abaya
YOUNG LADY AT THE CASHIER WAS RUDE. MAYBE SHE SHOULD CHANGE JOB/CAREER. SO SLOW . IF ONLY WE CAN SEE NAME TAG SO WE CAN REPORT HER.
-
March 2024 by Md Isha Afendi
The lady at the front desk who is taking the payment is super rude. I have never faced such a thing at any store in Canada. I got a card with store credit and wanted to use it but she refused taking it and said it is not working. Asked her for help she told me step away. Just to verify, i don’t know her name but she is black lady.
-
March 2024 by EDWARD ALBANESE
Urban Behavior is a great place to shop.The staff at this store are amazing.
-
February 2024 by Eugenio Pagnotta
insane deals, love this place, one of the last living affordable clothing shops for men
-
December 2023 by rhys gutcher
Cheap good quality. Just like have more playboy stuff pls
-
December 2023 by Bonny G
Great experience, I was there during busy shopping hours on Friday evening and the music + energy of the staff was a vibe. Staff was helpful and paying was quick
-
December 2023 by CylexeMC
Went in the other day and the people shopping are so disrespectful. There was a lot of people in the line and all the cash registers were full. Everybody had like 10 things they wanted to buy, and still complained how the line was long But honestly, what do you expect if everyone is buying 10 items.The ladies were nice though. Feel bad for the ones working there.
-
December 2023 by cl
There were 16 people lining up while these ladies at cashier took their TIME cashing out customers. Seriously, took forever folding clothes too. Just for 1 customer with 2 items it took her 10 mins I get yall are tired and all but when it comes to black friday, cyber monday, or any other sales you guys need to speed up.
