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January 2024 by Nicole P
Service was non existent the entire time I was in the store. Instead of asking if I needed any help, I was followed the entire time by the guy at the front. Not impressed
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October 2023 by sahel d
I bought a pair of sneakers from Valentino a few days ago and Nenia helped me while shopping. She was friendly and approachable, and I had a good shopping experience with her.
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October 2023 by Angham Hassan
Thank you VALENTINO because you chose your staff very carefully. I had a very wonderful time today at your branch. Thank you again to Youkn she is very sweet and beautiful girl.
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May 2023 by ammar aladhami
We bought a bag and used it a few times, and scratches already formed very easily. They did not allow us to repair it. I do not recommend purchasing from this store
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February 2023 by Mash Moghei
I had a wonderful experience shopping at the Valentino boutique at Yorkdale. Tatsu was super helpful with my purchase and answered all my questions. Thank you for the great service!
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January 2023 by Chi Toro
The sale person name is Jazmine, she tall black girl with glasses Jan 2, 2022 around 5pm. I had a really bad interaction with this sale person. She's rude, bad attitude and doesn't know how to sell.
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November 2022 by Balkirat Brar
Very bad customer service by one of the sales rep here. She asked very personal questions and had such a ugly expression on her face while dealing with us.
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November 2022 by Jashanpreet Kaur
Very bad customer service
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November 2022 by Dilpreet kaur
I brought a nice pair of heels from this store it was lovely experience here jasmine was really nice with us and she was so polite as well only thing i didn't like here there was no birthday discount or any complementary gift they should have something like that as well overall good experince
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November 2022 by Vishnu Munjal30
I came from Edmonton just get some stuff from valentino. I bought a hoodie and i wasn't too happy with the size i decided to get it exchanged with another one and they didn't had any other options. I asked for the refund and one sales representative was so rude her behavior was not acceptable at all. It was my first time visiting this store. I was really excited but it was such a disappointment as the lady just ruined my day. It seemed like she didn't want to be there. Do better!!!
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November 2022 by Jerry
One of the sales representative had a really rude expression on her face all the time while dealing with us.That was our second time dealing with her and she was very rude all the time. I don’t know if she doesn’t get her pay cheque on time. She always have ugly expression on her faceManager on the site should look out
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November 2021 by Mike Pham
Great selection of products and friendly staff. Nice layout boutique and our girl was Stephanie was fantastic in helping out my wife.
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November 2021 by Agnete Toesti
Erin was so fantastic, I just had to leave a review. Thank you for making shopping so enjoyable. The advise and tips were friendly, spot on and very helpful. You are a world class sales associate!
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November 2021 by Rizzel Cate
Called yesterday to book an appointment to visit today. Upon arrival, everyone was pleasant. Erin, the associate who was assigned to take care of my needs had my preference already prepared and ready for me. Our experience today was amazing! Our appointment was private. My brother and I appreciated our time spent as the only customers. Erin went above and beyond to make sure we were happy and satisfied customers. Thank you Valentino Yorkdale!!! Until our next visit, soon ?
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November 2020 by Claudia West
Love the bags and shoes.