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December 2024 by Alana Marshman
New necklace for my dog! Wonderful shopping expierence with Rina. Can’t stop admiring this motif and so excited for all the luck that comes with such a special piece.
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December 2024 by Tin Nguyen
Excellent service by Julie
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December 2024 by Y. Nathaly Carrillo
From the moment I entered the doors of Van Cleef & Arpels, I was embraced by an atmosphere of refined luxury and unparalleled care.
My deepest gratitude goes to my brand ambassador, Melinda Grattagliano, whose professionalism and genuine warmth made the experience truly exceptional. Her expertise, attentiveness, and evident passion for the artistry of Van Cleef & Arpels ensured that my selection was not only an impeccable choice for a Christmas gift but also a deeply meaningful addition to the recipient's collection.
I would also like to extend a heartfelt thank you to Helen Stamatiou, the Assistant Manager, whose gracious demeanor and unwavering commitment to excellence left a lasting impression. From her warm welcome to her attentive guidance throughout my visit, she embodied the highest standards of exceptional service.
Finally, a special acknowledgment to Lauren for her exquisite gift wrapping. Her attention to detail and creative touch elevated the presentation, adding a layer of enchantment to an already extraordinary purchase.
Every moment at Van Cleef & Arpels was infused with elegance, care, and dedication, making this experience truly unforgettable.
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December 2024 by Lorie Eduardo
Abby was so helpful and patient. Wonderful experience.
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December 2024 by Amiirah Aujnarain
I worked with Abbey and I wanted to post to shout out to her specifically. Her service was incredible and I worked with multiple SA in the luxury space and she blew me out the water. She was efficient and got me exactly what I needed and followed up. I honestly was very happy
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November 2024 by Alina Montia
We had a really terrific experience at the Yorkdale location. Victoria was very kind and attentive, and I was able to find a necklace I love. Make sure you schedule an appointment ahead of time if you intend to visit.
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November 2024 by Joey Ho
My family went to resize a bracelet and we were directed to Melinda. She was incredibly patient, kind, and friendly. We are so happy with her service and a huge shout out to her! She made the experience very smooth and answered all our questions with expertise and clarity. Thank you Melinda!
Note: You should always make an appointment prior to coming. Whether it’s purchasing, cleaning, repairs, etc. you must make an appointment.
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October 2024 by Iris Jiang
YOU NEED TO HAVE AN APPOINTMENT TO GET IN!!!
My experience at the Van Cleef & Arpels store in Yorkdale was extremely disappointing. We wanted to walk in and see the items we had researched online, but upon arriving, we were informed that an appointment was required to enter the store. The earliest available appointment was almost an hour later, which didn’t fit with our plans for the day. I find it hard to understand the need for an appointment at a store in a shopping mall, where the purpose is to allow customers to view products in person. Other high-end brands like Cartier and Tiffany don’t impose such restrictions. This policy was very frustrating, and I’m quite dissatisfied with the experience.
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September 2024 by Peter Ng
Beautiful jewelry and a nice boutique for a personal shopping experience. Rina Ma is an excellent associate and really takes care of her clients. Highly recommend you see Rina if you are looking for a van cleef piece. She is very knowledgeable and attentive. Will definitely return in the future. Thanks for everything Rina !
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September 2024 by sebenzile lukhele
Magnificent, out of this world experience
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September 2024 by Rebecca Oliver
If you are looking for a VCA jeweller associate who is knowledgeable, caring and who makes you feel welcome, ask for Victoria! We had purchased pieces before from other associates and they never compared. Victoria went above and beyond to make our experience at VCA an exceptional one. Besides her being an absolute pleasure to talk to, she was informative, passionate and just a lovely person inside and out. From now on, we’ll exclusively be purchasing VCA from Victoria.
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August 2024 by Alison Jessica
Best experience of my life shopping with Melinda. This is a REAL woman who understands the finer things in life. So humble, so client inclined, and genuine and humble. Much love. Can’t wait to buy my charity pieces from you. Success is yours Melinda. See you on my Yacht ;)
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July 2024 by Baizun Shan
It was a very pleasant shopping experience here with Melinda. We bought our wedding bands on the day before the wedding. She came up with the best possible solution and helped us through the choosing, resizing and engraving. A solid 5 star for the service and the product itself.
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July 2024 by БСП
You expect world class service from VCA - an you get it. Courteous, helpful staff, pleasant atmosphere.
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July 2024 by Raissa V.
I had a great experience buying a bracelet from Victoria at the Van Cleef & Arpels Yorkdale store. She has such a wonderful personality, and we instantly clicked with her. It was hard not to buy something with how friendly and helpful she was. Highly recommend seeing Victoria if you're shopping there!
