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December 2023 by Sandra Boateng
I asked help from 2 different ladies working at the store, both were very kind and helpful. Needed a different size for something I was trying on, requested it on the tablet in fitting room and the lady brought it to me in less than 3 minutes or so. Experience at the cash also pleasant. Nothing negative to say. :)
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November 2023 by Mackenzie Paul
I went to this location today, and I wanted to give it a higher review as Rebecca provided me with stellar customer service. She was a massive help to me and other ladies that I saw in the fitting rooms. When I figured out my size, Rebecca said I could go to the front of the store to see other options and she would send someone to help me.I don't know the name of the woman she sent and I don't know if she was having a bad day, but the way she spoke to me and looked at me was a little upsetting. Without getting into specifics, she spoke to me as if I was stupid in asking to see other options (as there weren't any, but I didn't know this). Looking at other reviews it seems like this type of treatment is a common occurrence at this location, unfortunately.
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November 2023 by Sister Sheena B Downey
The best store in this mall top quality and well made always a good deal and u get toyr money's worth buy buy buy V S all day every day
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September 2023 by Rohit Ramesh
Terrible service!!!The pictures show that the “scentevent” is on and any perfume is worth $45 except for the bombshell collection. But when we were cashing out, they mentioned that this offer is no longer valid. We tried asking the associates and one of them was so rude - she just took off the board and said that offer no longer exists and walked away. We tried calling a rain check, but the associates were very rude and unsupportive.
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September 2023 by helen kas
Great personalized service, especially from one particular sales girl! They continuously check on you in the fitting room to see if you need anything, and now each room has a bell and tablet where you can communicate with someone without having to leave.
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September 2023 by susan v
This has been my go-to store for many years. I have never had a disappointing experience and today was best ever! Excellent service, advice, fitting, product suggestions! Fitting rooms are so well organized and automated. 5 stars for sure!
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September 2023 by E Jones
I will start with the good. The specialist working where the t-shirt bras are was extremely helpful.The bad. I walked around the other parts of the store for a good 15 minutes. There was one girl on the floor and she was talking to a friend the entire time and completely ignoring customers.
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September 2023 by nikki swift
Attention Ladies:I would like to share my shopping experience @ Victoria Secret Eatons centre location.This is one of the most disorganized lingerie store I have ever visited !! All sizes mixed in the bins , sales associates running around in the store without either offering you help or they are simply have absolutely no knowledge on bra sizes etc.,The BEST it's coming :Finally I assisted myself and found the proper bra size..I entered the fitting room area and I was escorted to my fitting room by a sales associate...this person smelt so bad her body odour lingered the entire fitting room hallway and I was personally in the 4th room from the entrance. This is NOT ACCEPTABLE - THIS IS A LINGERIE STORE !!This is UNHYGIENIC and seriously disturbing to hire attendants with a body odour to work in a lingerie store !!!Nevertheless, without any prejudice I have exited the store without a purchase ..this experience robed me from the enjoyment of shopping and I will make my future investments ($120 a bra itself )through online shopping.Ladies, you all must agree ..we spend at least $200 each visit to a Lingerie store and have a right to a receive a proper assistance and the environment MUST BE CLEAN - SANITARY- HYGIENIC !!!
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August 2023 by Fabliha Khan
I had a very rude employee help me named Anna. She was acting as if I stole something and I felt racially targeted the whole time. I hope she gets reprimanded because I heard her abusing some other employees as well.
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June 2023 by Michael Stone
Staff was incredibly rude. Also, all the shelves and bins are messy and out of place. Never going back
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June 2023 by Hannah F.
I was very disappointed in the services my friend was offered at this store. Upon measuring her bra size at the front, we were told she was a specific size but she was unsure about it and wanted to try on several different sizes to be sure. Both people that helped us out were rude and tried to convince my friend that she was a different size than she thought. To this point, it was rude and disrespectful and I did not appreciate the service that we were provided. The workers were rude and seemed to be in a bad mood which was taken out on us as customers.
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May 2023 by Ysica Paola
Good staff and great promotions
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April 2023 by Vira Porter
Selection was nice. But I was fitted 2 sizes smaller than I am and nine of the items had fit me. The girl who assisted me grabbed random sizes and never checked them.I'm a 40DD and she gave me 38C and 36D
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March 2023 by Jessica P
Selection was nice. But I was fitted 2 sizes smaller than I am and nine of the items had fit me. The girl who assisted me grabbed random sizes and never checked them.I'm a 40DD and she gave me 38C and 36D
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January 2023 by Paola Haghi
I’d like to thank Shri, for her amazing customer service, during such a busy holiday season, she helped me with my choices, tried to find the size, and helped me my measurements, as I went back to the store the next day since the cashier had forgotten to check in an item, she apologized on her behalf and reassured me that she would address the cashier’s mistake to the manager. She helped me again to find the right size for the item. I would like to thank her for her outstanding service
