-
December 2023 by Gary M
This store has limited product selection and doesn’t carry many groceries. It’s very confusing since I never know what they have and what they don’t. Very frustrating at times.
-
November 2023 by Susan Llewellyn
I went in this morning to purchase some Polysporin. I checked out. As I was leaving I realized I had purchased an empty box. Guys...in Canada, there is customer service. What u do is apologize and run back and get me another one. And that's all. U do not form a group and accuse me of stealing. Disgusting
-
October 2023 by Alex Hashemi
Walmart at Gerrard Square offers a wide range of products at competitive prices. It's a convenient one-stop shop for groceries, household items, electronics, and more. The store is typically well-stocked, and the layout is easy to navigate. While it may not have the same level of specialization as some specialty stores, it's a reliable option for everyday shopping, and the staff is generally helpful. Plus, ample parking is a bonus in this location.
-
October 2023 by Duncan Gunkan
Decent range of products given the size of the store, but holy smokes, this has to be one of the worst-managed WalMarts around. Shelves are frequently in disarray; the floor layout is cramped and often obstructed by piles of crates; it takes a queue to form at the self service checkouts before they actually turn more than a couple of them on.The staff swing between pleasant enough and outright unhelpful - on several occasions, I've witnessed them actively impeded shoppers from accessing items by standing in front of the shelves and idly chatting, then acting like said shoppers are the scum of the earth for politely asking if they could move aside. Furthermore, they can regularly be seen openly eating snacks on the shop floor and barrelling trucks or trolleys into customers with careless abandon. I get it - Walmart sucks to work for, but c'mon folks. Take a little pride in your job, at least.
-
October 2023 by Cindy C
WOULD DO ZERO STARS BUT THERE IS NO OPTION. My dad went to pay his bill for his walmart mastercard and went to shop around the store. He lined up to pay for his items and the cashier tells him that his mastercard does not work (when it does and she used this card to cash him out) and needs his driver's license. My dad does not understand English well and gave the cashier his information. When he came home, he told me to double check what happened and the cashier had apply for a new mastercard.. We went back to the store and the first representative that I spoke to placed blame on my dad by saying, "Did your dad say he didn't have a mastercard with walmart already? The cashier would not do that." But if she had used her eyes to look at the receipt, my dad actually paid for the items under his mastercard. Staff was not understanding and not empathetic. They lack competency. I had to speak with the manager that then asked me if I knew which staff it was when it has the staff number and till information on the receipt. She then told me I had to call the number and get information from them. Horrible service. Incompetent management and staff. By the way, this is the second time this happened. I am sure that staff and store gets bonuses for getting customers to sign up for a mastercard. This seems like a scam at this point. We wasted our time and this should not have happened.
-
October 2023 by Mell0_ 90
This team knows best in class customer service!Huge thank you to Susy, Anic and Clifford were absolutely lovely.We had a huge order to put through and they were very helpful.
-
September 2023 by Murat TUNA
Got a set of pyrex from Walmart at Gerard location.The other day it exploded unbelievable , luckily I just stepped out of my kitchen but my rug, floor and one of my pot got damage.
-
September 2023 by Mello D
This team knows best in class customer service!Huge thank you to Susy, Anic and Clifford were absolutely lovely.We had a huge order to put through and they were very helpful.
-
September 2023 by Sagar Giri
Had a great customer experience with THE best employee working there. Her name is Sultana.Made my day and gave me a very pleasant experience.Would definitely visit this Walmart for all my future purchases.
-
September 2023 by R Seto
Bought gift cards, my credit card was charged but cashier said it wasn’t activated. Cashier won’t let me take my receipt, then how am i supposed to do if it wasn’t refunded. I insisted to take picture of the receipt instead. In addition, Dirty store, everything is messy. Customer service non existent
-
August 2023 by Loveable Alexander
Walmart are not what it used toBe . Too many new comers controlling the Walmart especially the Indians . And the customer service is at 0% went to buy flowers there's 5 stem but only 3 flowers I ask woman about it all she were concern about Watching to see what am paying for 2 flowers was cut off and it's still same price I really wanted it that's why I got it . I also went in other day mirrors are stacked with wrong price and I ask all they did was remove price and left me standing for 45 min until I ask for a manager
-
July 2023 by Lee Lee
i saw a cockroach scurry across the floor. I immediately left. Cockroaches are not cool, not cool.
-
June 2023 by Curtis Ross
Just bought a bag of pedigree. Opened it when to feed my dogs and found maggots crawling around in it. Called the store got put on hold & forgotten or left on hold. The store is closed now 2108hrs & I am still on hold.
-
June 2023 by Joe Blue
Generally nice inside the store.... But,But where are the floor supervisors?Half the female floor workers look miserable and or they're busy with phone texting. A few try to hide when customers are nearby.The guys are working hard, as are the official female floor assistants.Get rid off the lazy floor workers.No bosses there?
-
June 2023 by Raw Canada vlogs
Do Not buy from Walmart Online!!!Walmart is selling some third party scammers used products advertising products as 'Brand New'.And when there is a problem with product - Walmart does not deal with you! They send you to third party seller/scammer, who will charge you for shipping and argue that product was new or working. In addition you will have to pay for shipping, and wait for refund for weeks and weeks!
