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November 2023 by Eric M
Order from this store some basic item at 6am for 11am delivery. I ended up waiting 4hrs more then I wanted for my 7 item to be deliver and all I got was 3 items from the oder. Missing items were 3 bags of lays chips and 1- 6pk of pepsi. Your telling me the this store had no frigging lays chips or and Pepsi.Your order pickers need to be fired as well as the manager. This store is horrible to find anything you actually want to purchase.Very bad service0 out of 10 for everything
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November 2023 by - “Guzbuz”
One of the worst customer service experiences I've ever had at any department store. The customer service employees lack knowledge, and info about walmart's own policies, or how customer service works at all. They acted like they were doing me a huge favour when they were simply doing their jobs, never going back to this location.
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November 2023 by Cecilia Martinez
I’ve never been so confused and offended. I was doing everything in the shelf check out, I couldn’t tell if this lady was discriminating me or what but she proceeded to go one by one of everything that I scanned as if I was stealing. Told her to stop wasting my time, cancel it and redo it herself if she’s doubting me. She said no and continued to ask me what I was buying, what they were, asking me the prices of each of the items. Even when I paid the almost $500 bill she continued to reprint my receipt and stand there looking it over as if she didn’t just spend 30 min going over my purchase.
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November 2023 by Dilshan Anuradha
Not any customer service at all, even though the person Inchage at the vision centre is a nice and helpful, the other regular staff at the walmart is not helping him with payments.We had to wait 50minutes just to make our payment.He asked and announced 5-6 times to other staffs for the payment, but they NEVER came to help him.There's no organization at all at this walmart centre. Big dislike for all staff ?
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November 2023 by Dev Patel
Very good place to shop such a nice and friendly store every person from security to manager help me in getting cart and finding items because I was new to this store they were so good with me overall store standard in morning on Friday was way rude
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September 2023 by Stevan Skoric
Not customer friendly place. This store sold broken TV on clearance and would not accept it back as clearance items are expected not to be in working condition as per assistant manager Sonal explanation.Sonal went further to explain that people buy broken TV all the time and use them to make something else out of it. I left them a TV so they can make something out of it and be creative. Maybe that's a better skill they have cause being customer friendly isn't. They made me wait for 30 minutes, walking away, asking irrelevant questions, lying about policy being 14 days.Just be aware that the final word is clearance items are not expected to be working as per your verbal agreement with the cashier. And they won't accept it.
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September 2023 by Margo F
Everytime I order photop prints from Walmart photo center website l, for next day pickup here they ask me for an email notification that says it's ready, which I never receive. They say they don't have it ready, because they didn't have paper. Like they never have paper. So I show them that they website says under my account, that it's ready. And yes! It is ready!I don't understand why they try to send me away every single time, instead of serving me with my pictures that I already paid for!?1 * for customer service. 2 because it's actually really ready for pickup the next day.
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August 2023 by Patrick A.
Never has anything in stock. Employees look unapproachable. It's a ghetto Walmart that got a makeover. Don't go here or you'll be disappointed.
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August 2023 by Shadeen Phillip
I had just bought 217.00 worth of items so I had 2 big bags in my hands but I needed another pair of mans sneakers so I told one of the employees (Indian guy) that I want to back to get a pair of sneakers because the one I took didn’t have a tag so I couldn’t ring it in, so what should I do with the bags, I asked him if Walmart has a place I can put bags so I can go get the sneakers. His response to me was, “that’s not their (Walmart) problem.” I then told him I asked this question because I know some stores keep the bags for customers they do not want customers going in with big bags. I continued to tell him this is not the response he should have given, that this is not customer service, and it’s staff like him that makes ppl talk about Walmart’s customer service. He said why don’t you go to Metro. I have no idea why he said I should go to Metro. I said metro doesn’t sell shoes. Metro is currently on strike, so I think that’s why he said that. I told him he’s rude and has no customer service and that I will call head office about him. He said go ahead and walked out on me. I asked a few employees his name, everyone refused to say. I went to the manager and told him what happened l. He said he’ll talk to him. I do not believe he’ll be spoken to.
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July 2023 by Jason Cusner
We ordered a stroller that was supposed to be ready that day (same day pickup). It wasn't available until the next day. We picked up the box and it had orange liquid stains on it. When picking up the box the orange liquid stained my shirt and ruined it. When we opened the box it was missing the carrying case. We now have to go back and return it.The alarm once went off when we walked out with something we already paid for. They had to look through our bag which was pretty embarrassing.They don't have any produce. Also not a good kosher selection.I asked where there were screws and the customer service person pointed me to across the store. I walked around for ten minutes realizing they didn't have any.
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July 2023 by Ghufran Abdin
this location is TERRIBLE!! I came here multiple times and each time I faced an issue, first time they messed up my grocery order half of the items were missing the eggs were broken. second time when I went to get a copy for my key using the machine inside it got stuck, the costumer service couldn't help me with it, they kept telling me it's a third party and they can't do anything about it I just wasted over an hour trying to get the key out!! recently I have ordered a patio swing using the online website, everything was fine description said you get a hard metal swing with rooftop and everything, I open the package just to find two pieces of fabrics THE BIGGEST SCAM. not only that items they advertise online look nothing like the item you get. EVERYONE THAT WORKS HERE IS RUDE AND GIVES YOU ATTITUDE!!!!!!
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June 2023 by karly H
Indian people at self checkout accusing people of stealing. Horrible will never go back. I had to go back to the car and show proof of receipt that I bought my sons car at metro and they took my sons toy car out of my hand until I showed them the receipt. Who do these employees think they are? Miserable people work here and the managers don’t care
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June 2023 by Raw Canada vlogs
Do Not buy from Walmart Online!!!Walmart is selling some third party scammers used products advertising products as 'Brand New'.And when there is a problem with product - Walmart does not deal with you! They send you to third party seller/scammer, who will charge you for shipping and argue that product was new or working. In addition you will have to pay for shipping, and wait for refund for weeks and weeks!
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June 2023 by mozhgan roshan
Yesterday I went to Walmart to buy a sewing machine. I do not have a car and I had to carry it on the bus with me.I went to the customer service and asked them to wrap it for me with a rope and make a handle for it as other stores like Canadian Tire do.They rejected to do so and said you have to go buy a rope and tape and that is the only case that we can help you.May be you expect us ,people with no car, to carry stuff on our head like women in some regions of Africa do, from now on.Because since Covid you make triple triple profit and you reduce your customer service close to ZERO to make even more profit.Very INCONSIDERATE and UHAMAN.I JUST HAD TO TICK A STAR BECAUSE OTHERWISE IT DOES NOT GIVE ME ANY OPTION TO POST MY OPINION.OTHERWISE YOU DO NOT DESERVE ANYTHING.
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June 2023 by Reshenel Phillip
always shop at this Walmart for almost 10 years. but today is a worse experience, went into Walmart with my 8-month-old baby and asked the cashier for change to get a cart only to get an attitude from her.
