-
February 2024 by Huy Nguyen
Highly recommend West Toronto Kia. Brandon, the general manager, and Cam were great to work with! Customer satisfaction is very important to them. We love our new Kia Forte!
-
February 2024 by Areeba Mazhar
Leo was so helpful in finding us our new Kia. He broke the price down in great detail to ensure there were no surprises. Would recommend!
-
February 2024 by Eva Marie
An all around great experience!! Thanks formaking this daunting experience a positive and productive one! My partner is so happy! Thanks guys! Happy to refer you to any friends looking.
-
February 2024 by PJ Slade
Great dealership with friendly staff and prompt service. They always go above and beyond I have found over the years I've been dealing with them.
-
February 2024 by Min
I took my first car from the west toronto kia. Dealers are so kindly and also they gave good follow up. I have a good experience with the west toronto kia. Thank you so much!
-
February 2024 by Liliana Pires
I brought my 2019 Kia Soul for repair and was helped by Dante (Rodante) — I’m not one to ever leave a review but I had to for this man. He was absolutely incredible. From the moment I dropped off my car, to the moment it was finished and ready for pickup. He guided me throughout the whole process and kept me updated everyday.Thank you Dante for being so helpful and such an incredible person.
-
February 2024 by Shubham Shah
Amazing Service by the West Toronto Kia Dealership. My previous car got went to total loss after an accident , so I needed a car right away.I contacted Jeffrey , the manager and he helped me out right away. I then met Peter , the sales rep and he helped me out further to get a new Kia Forte EX+ , and in my fav color Black within few days.Would definitely this dealership to my friends and family.
-
February 2024 by Nadia Saad
Expect to wait 5 or 6 hours anytime you go in for basic servicing (and that's on a weekday morning). Has happened to me several times. Others were waiting similar lengths, too.I was also told that all four of my brake pads were work down to a very dangerous extent, which is odd because I work from home and only drive to the grocery store and back. I was told if I didnt get them changed immediately at Kia, I'd have to sign a document that waives my warranty, should I have other problems resulting from the brakes. I signed and took it to my independent mechanic, who said that my brakes looked fine to him. Makes me wonder if this is an upsell strategy that is used on woman walking in without much knowledgeom of cars.
-
January 2024 by stephen dokken-isgar
Sadly, I have had to change my review from 2 years ago. Ownership changed hands, and service levels went downhill. I had used this place as a reliable one-stop shop for all my needs, but when I had a serious engine issue, the service manager Hassan went radio silent agyerbhe got bored of listening to my pleas for help and played me. I wrote to the owners to get some help with no response. I tried Kia Canada and got a rude response from a receptionist. Regrettably, these owners and staff can hide behind the fact that there will always be customers needing oil changes and tire changes. But...think twice if you need help with more serious issues. Do NOT go to Kia427 either, as you'll experience the same really awful service. These people will abdicate all responsibility when you start pleading for help with your car, and it's not related to a known vehicle issue. I appreciate that you might like these people if you are an existing customer, but I am keen to share my experience so that new customers can get a balanced view.
-
January 2024 by sulek rahsad
still waiting for my vehicle..
-
January 2024 by Hussain Ahmed
Great service. Specially Amin took great care of my case and gave me a great deal. AMIN REZAGHOLIZADEH thanks brother for your great service.
-
January 2024 by Kaia T
Bought my 2023 Kia Forte EX plus at Kia West last year. Have since been back to parts and services for different reasons, for instance today, regarding my tires. Each time I am there, Nathan from parts and services, as well as the team at the desk are always there to assist. Nathan is very kind and thorough and wants the best for customers. He always goes above and beyond to provide exceptional customer service for the best experience which has never left me feeling unsatisfied leaving their building- this speaks volumes about his character and work ethic! Thank you again for today, and all other encounters, Nathan!
-
January 2024 by Teodor Berger
Very good and professionally handled KIA dealership. Special thanks to Amin and his manager. From begging of the process to the end very honest, helpful and upfront people. They were working were hard to help me with getting car I needed, and Amin did a great job in term of negotiating with financial institutions.. They never take no as an answer, and always looking for solutions!Will definitely recommend this dealership to my friends & family.
-
December 2023 by Louis Kwon
When I visited West Toronto Kia, I went in with a very defensive mindset and was ready to haggle over every little thing. But oh boy, I did not need to. I was greeted by Kevin and he was down to earth, very knowledgeable, patient, and truly went above and beyond to ensure I found the perfect car. The entire process was smooth, transparent, and enjoyable. I highly recommend Kevin for anyone in search of a honest dealer and a hassle-free car buying experience.
-
December 2023 by Analia Lucero
I wish I can say something goo and the fact that I still don’t have my minivan. Now my husband and I made the deposit to let our sales rep know that we were serious about this carnival. I keep on seeing more adds on other dealership of the same model and colour and the last time my husband called back in August, we were told because of the model Ex+ and the colour, he said he was still waiting. For what? I don’t know. We are definitely going to with Honda or Toyota that they do have 2024 in stock already. I’m glad people got what they wanted but for us not the case. Since February 2023 for a minivan? Does not seem reasonable.
