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March 2024 by Graham Mckay
Spoke with salesman Dan Hicks at the Belleville Boat show on March 9/24 he said he will call me with a price on a Lund Angler or a fury the following morning II never heard from him so I called him on mon March 19 at 1:19 in the afternoon, he said he will call me back with a price in 15 minutes, I never heard from him again even after we had confirmed my e mail and phone, I’m sure Marinas and retailers spend considerable money to set up booths in order to generate sales, needless to say I wasn’t impressed, I contacted Denver at Tuckers Marine in Apsley he promptly followed up with a detailed quote and a 16 ft Lund tiller with a 50 hp mercury, we agreed on terms and I pick up the boat in 2 weeks,I know where I will be taking my business going forward!,
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March 2024 by Jeff Moriarty
Amazing service by Dan!!!! My 4th unit purchased here. Some delays from BRP but Dan expedited and always kept me posted. If you are going to purchase anything from Bay Marine ASK FOR DAN. He cares - You will be glad you did !
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March 2024 by Danielle Dias
Great experience! We had a problem with the radio on our brand new boat, and they went above and beyond to help us. Awesome customer service.
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March 2024 by chris mavin
Thanks BAY Marine Parts/Service department. I really appreciate all the help and time spent trying to figure out my problems. Will definitely be back for any other marine needs.
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March 2024 by CL Sarles
Great dealing with Matt in service at Bay Marine! Always super helpful and goes above and beyond! Would highly recomend
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March 2024 by Shawn Pandachuck
Into bay marine again today and as always very happy with my visit!! We have bought a few toys here. Service has been excellent and the gentleman at the service desk are awesome.Keep up the good work.
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March 2024 by Rick Wilson
I had to make my review a five as I did have some frustration but Wes made a personal phone call and made it right
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February 2024 by Jordan
Couldn’t ask for a better dealer. I have bought a few Side by sides and couple sleds from Bay Marine with Dan in sales. I have always been treated great and everyone is always willing to give assistance anyway they can to get me, my Bike or my sled rolling again. Matt in service bends over backwards to get what you need done. Great team and they are for sure the Sales, Service and Parts professionals to deal with.
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February 2024 by Craig Laton
Jeff and the service department were excellent. They had me in quick and out the door in 20 mins. Friendly and knowledgeable service tech made the key replacement a great experience. Definitely a dealer to look at for my next purchase
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January 2024 by Chelsea Koomen
Always wonderful service at Bay Marine!
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January 2024 by Jericho Paldus
Thank you for the great service, I’d recommend this group every time. Fast reliable service and easy to work with. Great group of ppl. Thank you!!!
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November 2023 by Brad MacArthur
Dropped off my boat for wintering came back 1 week later to pick it up.Only to be told that it was in a off site storage area.Nobody was available to bring me there to let me in to pick up my boat after I paid.The guy at customer service is in no hurry to do his job.Huge waste of my timeI live 2 hours away very disappointed they don’t care about there customer service here you are just a number.
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October 2023 by Ron Gamble
I am almost 50 years old and purchased my first four wheeler from Jeff Parry at Bay Marine. He went above and beyond my expectations to finding the right fit for me. He made the transaction seemless. I never felt like I was just a commission. Jeff was genuinely happy for me and I would definitely refer anyone to him. I've since reached out to him a few months later and still get the same customer service from day one...thanks Jeff
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October 2023 by Gina Smith
Had a great experience with kind staff recently. Well done.
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October 2023 by Al Frederick
How many times do you have to pay for warranty work? I had a fuel pump replaced on my atv at a cost of $50.00. The one they put in was defective. They charged me another $50.00 to replace the defective one.
