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January 2024 by Travis Quinn
Quite unprofessional, I don't often leave reviews but felt necessary since they couldn't even be bothered to pull up my account before turning me away.
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November 2023 by Shalini Asha Bhaloo
Upgraded my Samsung phone and purchased upto date accessories. Excellent courteous service by Chris Hansen.
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October 2023 by Ron Martin
Great service!! Rick the store manager was awesome and helped get me all setup. Give that man a pay raise!
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October 2023 by Natasha Bowman
I upgraded and had the best experience!!!!!!!! Rick & Chris were amazing and I will be back
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April 2023 by Alexandre Lemieux
Worst service ever. Don't go there.
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December 2022 by Chris Bingham
Great experience walked in and got 2 new phones from Dani a new plan and great deals. She Explained everything thoroughly no hidden agenda. I don't go anywhere else for phones.highly recommend
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November 2022 by Kevin Gauthier
I went in to upgrade my phone because I know about as much about phones as a snail does about running shoes.A very friendly woman named Dani helped me with picking out a newer phone that met all my needs. Her knowledge of the product was way above par and my comprehension. So in her professional manner she explained it in the simple terms required for me to understand. She made the process simple and easy. Her customer service skills are beyond reproach. To the point she excused herself (asking me first) so she could assist an elderly lady out the door after noticing her struggle. I will definitely continue to deal with this location.
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September 2022 by Haley Connolly
I’ve been a customer with rogers for years now and it’s always been great. This store in particular is awesome with fantastic staff who are more than willing to help with whatever it is you need. 10/10.
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July 2022 by Matthew Robar
Do not bother to visit this location, they are not interested in doing business. Middle of day door was locked no one answering the bell. Called finally got In, asked why the door gets locked rude response we just do.Anyway I came to ask about smart watches."We don't sell smart watches".I ask what about the Samsung on display right there."It's a demo try it if you want it doesn't work"Great thanks by.Waist of time I'll shall simple call and order all future devices if this is the in store experience I am expected to get.
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June 2022 by Dana Mills
Tim at Roger’s in Trenton consistently provided us with exceptional customer service, was knowledgeable and up to date on the products we were considering and ultimately purchased!In our opinion he took the time to go above and beyond to assist us with all our Roger’s needs!
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February 2022 by KyleW9
Flat out lied to me about what my total monthly bill would be when I signed up for a new phone it’s over by $43 crooks
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February 2022 by Natacha Bessay-Torfs
Wonderful experience. Tim was helpful, honest advice and very warm and welcoming.
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January 2022 by George Bellehumeur
My wife Judy and I are very satisfied with Manager Tim for his courtesy, knowledge and assistance over the past several years. He's always been pleasant and patient with us Seniors which we appreciate. Thanks to Tim and his team for making this store a pleasure to visit and shop.'
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January 2022 by Joanna Kirby
Best customer service ever.
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December 2021 by ashley watson
Showed up there today for a charger, I rang the bell and all the associates sat at the counter starting at me. There was 3 of them doing nothing and one customer. I tried to call them to see why they weren’t opening the door and no one answered. I went to leave and another man went to the door and they opened it and told him they were at capacity! With one customer being served and 3 associates doing nothing! So I went to the Belleville store and was in and out. I problem !
