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October 2024 by Wen Chen
Told Clark to deposit $2000 to my company account, second after deposited to my personal. 2 of them try to figure out how to solve this problem for 30 mins. Come on! Can you guys get a proper training at least and try to listen to customer what they trying to do?
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September 2024 by Raymond L
A very busy branch but the staff are quite knowledgeable and patient. The branch manager, Gary, runs a tight ship and Barry is always a pleasure to work with when I see him at the front. I have also had positive experiences working with Grace, Jeremiah, Baldwin and Coral when it came to my other financial needs.
I get a little bit annoyed at the ATMs sometimes, but with how supportive the staff is, I cannot imagine using another branch.
(I know they were going through some shortages due to a couple of maternity leaves that coincided with each other and I am going to guess that is why there are a few recent reviews that complained of long waiting times.)
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August 2024 by Simon Wang
Slow service, unfriendly teller
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July 2024 by Sony Saju
Decent bank outlet.
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May 2024 by Leon Chen
i wish there's 0 for them. worst branch ever. longest waiting time, cocky attitude, they can always to find the worst excuse to refuse your need.
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May 2024 by jie li
garbage service
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April 2024 by Rebecca L
Easy to book appointment online, was seen immediately by Coral Liu. She was really friendly and efficient. Sorted out a new chequing and saving account for me and gave advise about credit cards, mortgages and joint accounts. Very happy.
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February 2024 by Nausheen Rafiq
Horrible customer service
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February 2024 by Arash Hoss
Their page in Google is not updated!
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February 2024 by Arash Hosseini
Their page in Google is not updated!
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November 2023 by Ben Leung
The branch used to have excellent service and customer care before covid. Now there is less customers but wait time is much longer. I went in at 3:50PM and waited for 25 mins for a teller and I am the only person in the line. Everyone including the branch manager I can tell is just waiting for the 5PM to go home. Looking at their phones sitting at empty desk and cubicles, and walking around. This is my home branch but I will go anther branch that is more efficient.
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November 2023 by Cunsen bi
Service attitude is very good
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November 2023 by Al Khimji
Terrible service from bank teller. Had a smirk on her face. Should be fired.
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November 2023 by Kaela W
Staff not helpful, machines constantly broken.
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November 2023 by Ivy W.
Keep waiting in line
