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February 2024 by J. T.
I always come to the bank every 2 weeks to cash out my paycheck and never have a hassle until today. Cannot cash out cheque without diposting it first. When did this rule change, I have been going to this bank for over 5 years every 2 weeks like clockwork. If that's the case you should inform your staff better about this rules. I have a bank account with td and Scotiabank. I guess I'll drive out of my way to go back to Scotiabank.
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November 2023 by lance tam
I recently had the pleasure of working with Ryan Murdock, and I couldn't be more pleased with the service I received. Ryan addressed my needs promptly and professionally, demonstrating a high level of expertise in his field. His responsiveness and attention to detail made the entire process smooth and stress-free. I highly recommend Ryan to anyone . Thank you, Ryan, for your outstanding service!
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October 2023 by Tom Liu
Mr.Yang provided great service for my family and me for our banking needs. A very welcoming TD branch with kind and helpful staff.
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October 2023 by C Chan
Slow response and staff wouldn't provide Branch Managers information when asked after the TD easy line asked i speak with Brach Manager about the matter.
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August 2023 by Roy Zhaokai Zhang
Deborah provided me with an exceptional experience for today's visit. She is experienced, friendly, helpful and very welcoming. She tries her best to help all customer. Always smiling, and does her work in a very efficient way. Glad to meet her today!
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August 2023 by Vishnu Thillainathan
Avoid booking appointment with Crystal Hon, was not helpful at all, did not read through what the appointment made was for and gave the worst customer service. Waste of time waiting past the appointment time to meet with her as she she has zero professionalism, also very lazy to help out. Worst experience at a td branch
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July 2023 by Peng Meng
I have the worst customer service with young lady who work as teller very unfriendly and rude.when I enter the bank try to make some change and the teller lady don’t have it and the young lady was impatient .As a long term td customer,it never happen before.please impove the customer service with the teller skill.customer is losing with worst service.
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November 2022 by Wynne L.
This was the closest TD while we were out, so we stopped in to use the ATMs. It's amusing how the ATM only gave out $5 bills when $20 bills were requested. We joined the very long queue to get this sorted out. The line was practically out the door at this point and moving extremely slowly. I didn't keep track of how long we waited, but with only three tellers working and one in training, it was a long and boring wait. The fact that the bank was closed the previous day could've added to how many people needed to see a teller.When we asked about why we were given only $5 bills when $20 bills were requested, we were told the machine must've run out of $20 bills. If that's the case, the machine should be able to register this and not have this option available.
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November 2022 by Mayu Linga
It was an amazing experience to deal with Ms. Deborah. Excellence in customer service. I am so glad she was able to help me get some foreign currency for my child who is a beginner collector. She went out of her way to get help for us. Thank u so much and much appreciated.
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November 2022 by Ari
This is TD Bank rating overall, gone are the days of good service. COVID-19 has become the excuse to say you need an appointment to do anything. You can't just walk in and open an account or get to your safety deposit box or buy a GIC. Now that things have somewhat normalized there is no excuse. In this bank branch there is 3 service desks that could be manned for basic banking services, the times I have been here there are all empty ¯\_(ツ)_/¯. Imagine how many customers just come in and walk out unsatisfied?
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October 2022 by Ben L
Didn't think this location could get worse. Long line ups to the door, understaffed, tellers letting people cut the queue, no envelopes for cash withdrawals (seems like atleast 1 week going by other reviews).
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September 2022 by XiZhi Yu
This guy at the front desk, Luka, had terrible service. You don't give me an envelope to get money. Said there were no envelopes in the whole bank. The other man gave him the envelope. He thought I didn't see it. Still playing the fool
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September 2022 by Marco R
One of the slowest banks around. Be prepared to wait long. They have tons of staff too.
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August 2022 by Hank W
Nic and clean, not many ppl there when I went in the afternoon.
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July 2022 by Kyle Reese
Kind and professional bank staff that always make us feel at home. We’re proud to call TD our family bank and enjoy the cleanliness of the branch during visits. Hope improvements continue. Keep it up TD!
