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February 2024 by Erica Chao
I am here to share my experience with this car dealer. As a buyer, I had a very bad experience with this car dealer. They have a very bad way of deceiving customers. After registering and waiting, my car arrived in 2024. But it's a 2023 model The car I registered is completely different than the car I received. The car they showed me in the showroom was completely different from the car they delivered to me, the car features that were negotiated at the beginning were completely different from the car features that I received, and they kept lying to me about the amount I paid. They charged me $80 more and it was more expensive than other Nissans. I can't trust this car dealer at all. They do business dishonestly. Don't be fooled by them. Please be careful.
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February 2024 by Sam Pulera
I purchased a 2023 Rouge from Shayne at Village Nissan. Great deal excellent service I’m very happy. Thank you Shayne!
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February 2024 by Kerry L
Salesman are nice at first . Once the deal is done the finance guys are disgusting trying to upsell you . The service department is even more ridiculous. They quoted me over $300 to change a bolt on my wheel which I got done for $20 at a private mechanic.
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February 2024 by Ken C
Started exploring SUV options and comparing various manufacturers. Contacted Village Nissan via email and received a prompt response from Shayne Segueira, my salesperson. Our communication was smooth, and Shayne quickly understood my preferences for the Nissan Pathfinder and the terms I was looking for. We scheduled a visit to the dealership for further discussion and a test drive.Upon arrival, I was warmly greeted by the staff, and Shayne made the entire experience comfortable. After the test drive and a few days of consideration, we finalized a deal that satisfied both parties, especially me. I got the desired accessories, options, and color. The car was ready within a week after I signed the deal.The quick turnaround was facilitated by the finance manager, Shanae Ma, along with Shayne and the entire dealership team. Shanae efficiently assisted in getting all the paperwork in order for a swift confirmation of the deal, leading to a fast delivery pickup.During the pickup, the car was prepared and looked amazing. I had some last-minute requests for Shayne, and despite being last-minute, he effortlessly fulfilled them. Just ask Shayne for what you want and he can get it for you, all at a great deal. I highly recommend dealing with the team at Village Nissan.
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February 2024 by Baseer Fazili
I want to take a moment to express my sincere gratitude for the outstanding service provided by Michelle Shen during the financing and purchase of my recent car. Her dedication and expertise made what can often be a daunting process not only manageable but genuinely pleasant.From our very first Michelle exuded a rare blend of professionalism, warmth, and unwavering commitment to ensuring that I had a clear understanding of every aspect of the financing process. She took the time to patiently walk me through all of the available options, thoroughly explaining the terms and addressing any questions I had with remarkable clarity and knowledge.What truly set Michelle apart was their genuine concern for my financial well-being. They meticulously tailored the financing package to align with my specific needs and circumstances, going above and beyond to secure the best possible terms and rates for me. Their transparency and honesty throughout the entire process filled me with confidence and trust, and I felt reassured knowing that my best interests were at the forefront ofI can confidently say that my experience with Michelle Chen was nothing short of exceptional. Their expertise, personalized approach, and genuine care for their clients set a standard of service that is truly commendable. If you are in need of financial services and desire someone who not only understands the nuances of the process but also values your financial well-being, I wholeheartedly recommend reaching out Michelle. Their dedication and outstanding service make them an invaluable asset, and I am truly grateful for the peace of mind that they provided me throughout the entire process.---I recently had the pleasure of working withSteve Gogas during my search for the perfect car, and I must say that my entire experience was nothing short of exceptional.From the moment I stepped onto the lot, Steve greeted me with a warm smile and a genuine eagerness to assist me. Their knowledge of the inventory was encyclopedic, and they patiently took the time to understand my needs and preferences before expertly guiding me to the vehicle that turned out to be the perfect fit for me.I can wholeheartedly say that Steve Gogas was an absolute pleasure. Their professionalism, expertise, and unwavering commitment to customer happiness make them a true asset to the dealership. If you're in the market for a new vehicle and desire a salesperson who not only understands the product but also understands and values their customers, I highly recommend seeking out Steve. Their dedication and personalized approach can turn what is often a stressful process into a memorable and enjoyable experience.
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February 2024 by Mina Luu
Extremely happy with the proffessional and genuinely caring staff at this location, in the Service Department. Rod, a fantastic listener, he not only addressed my concern about the engine issue, but also accommodated me the same day although I didn't have an appointment.
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January 2024 by scaresneeze apple
This place is very close to a Chinese supermarket, which makes it extra convenient. I went there intended to get a Nissan Pathfinder. The sales (Henry Chan) is super friendly and nice, also being funny sometimes. After talking with him and several test driving with him, I decided to buy the Infinity QX60 as Henry recommended. He saved me so much time by going through the conplicated processes with me and helped me to deal with other employees at Infinity. Overall, it was a great experience talking with Henry, and I suggest everyone to talk with him before getting a new car.
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January 2024 by 冰激淋
I just picked up a Pathfinder here. The person who received me was Henry Chan. He was very proficient in his business and provided excellent service. He was very enthusiastic and could speak Mandarin. His introduction was very detailed. This was very important to me and allowed me to buy the car I wanted!
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December 2023 by Pat Van Canada
I am very fearful of dealerships but I was treated well and was charged a very reasonable price
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December 2023 by Aldo Ricci
What an experience I had with Village Nissan.... I had a gentleman named Shayne looking after me I was in there to purchase a used minni van for work. After driving the van for 3 weeks I was having some issues with engine.. I had a mechanic shop look at it they told me that my transmission was failing and it was going to cost me a over $ 10000.00 to fix it, I took to Village nissan and spoke to Shanye and he quickly took care of the problem he replaced the van that I purchased and had me in a another vehicle in less then 4 days incredible service first class I will definitely recommend Village nissan to everyone I know
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December 2023 by 大吃货
What they did to repair the car was bullshit. The steering wheel horn was broken. They quoted 2,000 and said they would replace the entire assembly and then do an inspection. Then they plugged in the computer and read the COD and said the inspection was complete? They all have the nerve to charge inspection fees. I can just buy the parts myself for 40 yuan for the speakers.
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December 2023 by Rick Lew
Called their parts department inquiring about a specific brand of winter tires, this was after calling and looking up places like Costco, Canadian Tire, Active Tire Green & Ross, and Kal Tire. Most tire retailers are sold out by this time of year and they steer you to other lower rated brands, so I was pleasantly surprised that not only could they order a set, it was at a better price point than the big tire stores. Kassim quoted me the installed price, ordered the tires, and set the app't date. I came in for my app't and was promptly greeted by Kevin, who knew why I was there, wrote up the order and even recommended a service to protect my new tires. The technician knew to keep the positioning of the wheels for the proper ID of the sensors and torqued the wheel nuts at the end. While I waited for my car, everyone in the service department was friendly from the technician to the shop foreman and even the general manager who stopped to chat with me. When it came time to pay, the invoice was exactly what the parts rep quoted with no surprises. As a Realtor who relies on the safety of my vehicle for work I can say that the service and parts team at Village Nissan are one of the best out there when I needed it for my car. Excellent service, friendly staff, the absolute best price...and I don't even drive a Nissan
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November 2023 by Hedy Zapa
Tiger gave us exceptional service, everything was explained and easily understandable, Thanks Village Nissan!
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November 2023 by Jaime hernan
Exceptional Service and Best Deals in Markham, Ontario! 5⭐️⭐️⭐️⭐️⭐️ ????❤️We recently had the pleasure of purchasing a new vehicle at this dealership, and we cannot express our gratitude enough for the outstanding service we received. Shayne Shequeria and Michelle Shan, the dynamic duo, made our car-buying experience seamless and enjoyable.From the moment we walked in, they were incredibly helpful and attentive, guiding us through the entire process. Their negotiation skills were top-notch, ensuring we got the best deal possible. They were also remarkably flexible, accommodating our needs and preferences with a smile.What truly sets them apart is their expertise in trading vehicles. They provided us with invaluable insights, ensuring we made the right choices for our needs. We are not only thrilled with our new purchase but also confident in the guarantee and auto service they offered for the years to come.If you’re in Markham, Ontario, and looking to trade your vehicle for a new one, look no further. Shayne Shequeria and Michelle Shan are the go-to team for a hassle-free, satisfying experience. Highly recommended!
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November 2023 by KM Tang
Henry at Nissan Village is a standout salesperson. His extensive knowledge, friendly approach, and commitment to customer satisfaction made my car-buying experience exceptional. Highly recommend for a seamless, enjoyable process!
