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October 2024 by Jimmy Carveth
The bank teller completely lied and said I had to give weeks notice if I wanted to make a withdrawal and also said that it was “policy” to ask what the withdrawal was for. Vanessa was the name of the bank teller, it shoulf not be that difficult to make a withdrawal
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September 2024 by Mady McDonald
When into the Uxbridge branch looking to increase my credit limit without an appointment (I know not my best idea) but figured if I at least scheduled an appointment I’d be happy. I explained my situation to Peter (at the teller desk) and with great customer service he was able to connect me virtually with a representative and had my situation resolved within 20 minutes! I wasn’t expecting to have this resolved today but thanks to Peter’s commitment to excellent customer service I was in and out in 20 minutes with a better outcome than planned.
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August 2024 by Savan Pamp
I went in yesturday to make a bank acount, I'm 16 so this is my first bank acount. I was unsuccsesful the first time because I needed photo ID and adress, so I made an appointment and came back today. I was then told my appointment was for tomorrow and not today even though I double checked that it was for today. They had nobody waiting for tellers and 2-3 people at the front so we asked if they could just take us then and was told no. They then told us to come back tomorrow, even though we have already been there twice and still unable to make an acount. How is their staff so busy when there are multiple people in offices and 2-3 tellers standing around at the front. Very unprofestional and incredibly unhelpful.
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July 2024 by Matthew Hyson
Most untrained staff. Just go to a different bank. It will save you in the long run.
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October 2023 by Ziba Parsi
That was the best experience I have ever had in any bank branches. Mark was amazing and went behind his job requirement to help me out in a way I did not think was doable. I wish there was more than 5 stars because he deserve more. Thanks Mark you made my day ??
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September 2023 by Brian Jones
It is very ? ce bank but very poor hours
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May 2023 by Dillon Waudby
Went to open a joint account showed up at 4:25 teller said not enough time to do it because there was only 2 tellars on yet no one else but me and wife in Scotiabank. She left work early as there hours are only 9:30am-5pm monday to Friday and she works 9-6 monday thru Friday. No help from tellars basically laughed and said just set up appointment. Never heard of an appointment for a simple chequing account. And if it's stated the appointment only takes 30 mins and I'm there 30 minutes before close sounds like more then enough time to for fill a simple chequing account request. 0 star if I could
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August 2022 by Kim McGuire
Impossible to talk to a real person at the branch. 45 minute wait to speak to anyone at all
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May 2022 by tom ott
The Scotiabank in Uxbridge is excellent, my wife and I are so thankful that they helped us buy this beauty. You see our income streams don't exactly tick normal boxes on the form's at a bank. Julie Palmer really went to bat for us, and Mr. Bond (not James ?) supported us all the way. thanks
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April 2022 by Justin Cox
Anytime the market goes up they stop answering the phone. They’d rather wait until the market goes back down to cash out mutual funds or other investments
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February 2021 by kaley court
Hands down the best service I have EVER had!! Went in after a bad experience in Stouffville and they went over and beyond to help me out of a glitchy situation. Actually, I have to admit, because of Stouffville, I went in here with very little patience (witch is a low move of me!) and the staff insisted on doing everything to help me. Not only did they keep me from closing my account, but they helped me transfer from my Quebec branch to theirs with very little hassle. Thank you Kaitlyn & others who pitched in!
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November 2020 by Ashling Casey
This branch is the reason my husband and I are switching both personal and business banking. Terrible service.
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November 2020 by A. Z. (HappyX3)
Best Bank Ever! I think the previous reviews was during a time they were working out technology glitches. I too had the web system (over a year ago) book me at a Scotia bank for an appointment not local for me. However no regrets joining the Uxbridge branch they have been heads over heels perfect! Just walk in and meet face to face like a human, you will have no complaints.
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November 2020 by Lau C
Arrived there 4 minutes before closing and they opened the doors for me and answered all of my questions. Friendly and quick service!
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November 2020 by Jim Closs
I have to agree with the other reviews here. I cannot ever get a call back or email response back form the branch in a timely fashion.
