-
December 2023 by Mark Selfridge
John and his team are the best at what they do! Never an issue dealing with them...always courteous and helpful. They take care of me and my entire family for all our tires and service...best in Ottawa
-
December 2023 by jack.liu liu
I have been a customer for the past three years. Recently, I felt that the store lacks ethics and honesty. I paid full price for a set of tires, only to discover that they were produced in October 2018. I am very disappointed, and this raises questions about my previous maintenance.
-
November 2023 by Doug Banks
I've been using this business for ten years now. I've never had any maintenance done but instead have my winter/summer tires installed. They also store my tires for a reasonable price. They always phone me a few months before the season's rush to book an appointment. Excellent friendly service. Highly recommended.
-
November 2023 by Weiguang Xiao
2 out of 4 wheel hub cap were damaged after new winter tires installed. There is clear pray marks. The manager claims it’s not them.
-
October 2023 by Jim Nickolson
Manager Mike and his crew are the best, I have been with this service for over ten years for car repairs and tires. They are super friendly and know their stuff.
-
April 2023 by Emily T.
Friendly and helpful people, can take you in for a quick look / check of something with no appointment and the quick fix could sometimes be free of charge. Maybe that’s just for loyal customers or something but it’s amazing. Highly recommend :)
-
March 2023 by Ali Osman ARACI
I visited the store for tire change. I bought new tire there. But they stole my car's part. I have Camry xse and It has special valve cap which is silver color. I asked them where is them and they said your valve caps was missing when you bring the car. But I am sure that my valve caps was on my tire when I did bring the car because I always check it before I leave service. During the visit, employee's behavior was terrible. I had the worst car service in my life. They got my valve caps and Just be careful they would get other parts too.
-
February 2023 by Jay Nateghi Fard
Great experience, tire service was cheap and fast. I’d definitely recommend this shop, and would come back.
-
August 2022 by Lucille Radley
Went in with a leaky brake line 15 minutes before closing. Although he couldn't fix it, the guy went out of his way to check it and do a temporary fix so I was able to make it home safely. Great customer service, would definitely recommend this place.
-
August 2022 by Jason T.
I made an appointment with Goodyear on Mcarthur Avenue in Vanier to have a "check engine" light diagnosed, so I was told to bring my truck in at 7:30am and after 5 hours I received no call back so I decided to call them. I was told that after 3 hours of diagnostic 'work' , the mechanics could not figure out what was causing the ' fuel lean" code on their handheld diagnostic machine. Suddenly, 2 hours later I received a call from the girl Jennifer at the front desk telling me " everything is fixed, and they cleaned my Mass air flow sensor and that was the cause of my check engine light turning on. So I paid my $285 (which I thought was a bit cheap considering I was told they already worked on my truck for 3 hours++@ $125/ hour) I drove off in my truck and the check engine light was now off at this point. I ran a few errands and the next day I started my truck and the check engine light came on again.... basically all these mechanics at Goodyear did was turn the check engine light off with their diagnostic machine, which a friend of mine had done the same thing a week earlier, and they lied to me and said they fixed the problem that just 2 hours earlier I was told perplexed them. They charged me nearly $300 and fed me b******* and did NOTHING to remedy the real problem. These pricks have a license to steal from people and you should ALL be warned to stay away from Goodyear on Mcarthur Avenue in Ottawa.
-
July 2022 by Misha
Been with them for 4 years since my office was next to them.Great bilingual place that does great repair job and fast. Some pieces are good price but some others, like an exhaust can cost 200+ than what the regular price would be.They won't go overboard on the price and won't take advantage of you, but I think it's a bit more pricey than some others.
-
April 2022 by M J
Excellent service but they didn't have my tires and booking was over 2 weeks away but considering covid, all else was excellent.
-
April 2022 by Todd Scott
I called for an appointment for a flat tire and Stéphane was very helpful and said I could come in right away! The crew were fast and efficient, repairs were done professionally! Thanks very much to this great team at Goodyear!
-
April 2022 by Mike Demers
The only place I will ever take any of my vehicles!! Great service!! Kevin is amazing, josh is awesome,steve is awesome john at the front desk is awesome too. Everybody there is just amazing with everybody. Amazing experiences everytime i go there.Great customer service and always caring about thier clients. Make u feel.like family
-
March 2022 by katya onuoha
I had a puncture in my tires fixed at 8.30am without prior notice. (As at Oct 2021 it cost $33.90 including tax). The CSR acknowledged that I was on my way to work and the team worked to get it fixed as quickly as possible. That's great customer service.
