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November 2024 by Rayhan Baduda
Very bad customer service as they were not interested in helping at first and when my brother and I asked few question about i phone 16 pro max we wanted to buy the phone but the guy named Soham he was super rude to us and he was behaving like he owns the store,unfortunately we had to leave the store and we are never going back.
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November 2024 by Samira Zamani
I recently bought a mobile phone from this store because I needed it, but I will never return. The staff were rude when I asked for a discount. I only requested it because another branch had offered one earlier, but by the time I was ready to buy, the stock ran out. When I called customer service, they told me, "If you're unhappy, don’t make a purchase next time." I’ve worked in marketing for a well-known company, so I know what good customer service looks like. This was far from professional, and I wouldn’t recommend this store to anyone.
Honestly, even one star is too much for this place.
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October 2024 by Kevin Lee
Great help and good customer service I go with all my needs
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September 2024 by m.s alani
I went to that location and was helped by a true professional gentleman called Faris. Mr. Faris was helpful, patient and professional with full support. Truly happy to do business with.
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September 2024 by mehdi roostapour
I had a bad experience in that store. The sales person didn’t care about the customers as it was expected. I hadn’t seen it in other Best Buy stores.
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September 2024 by gurvinder singh
Lack of customer service skills horrible experience
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September 2024 by Paola
Rude staff
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August 2024 by Thomas Kuster
Anjola was great and will definitely be coming back when it is time to upgrade for the rest of our family!
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July 2024 by Gabrielle
Jean-Luc provides great customer service
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June 2024 by Jeahnzelle Casabuena
Soham is a great help for explaining things for me on which is better plan to purchase and also help me to get a great deal. Would recommend him and a five star service he gave.
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June 2024 by nasim moradkhani
Horrible customer service
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June 2024 by arya Moheb
Horrible customer service. Made us wait 30 mins and never told us about their promotions because we didn’t have an ID. Terrible
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June 2024 by Arshia Golbarg
Worst customer service!
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April 2024 by Christian Godinho
Soham was great provided excellent customer service.
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February 2024 by Дорогие Друзья
Okay, I’ll give them 5+ since it turned out to be the only place where they physically found the model of headphones I needed for purchase. In general, be aware: this whole Best Buy is just a showcase of an online store, which is also called Best Buy. The goods from the window are not for sale, but order and wait for the parcel (10 days) of your desired item on Tyrnet.