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“It was really a great experience with Best Buy centerpoint yesterday. The staff were so friendly especially Ali, he is so accommodating and very knowledgeable guy. And even today when I drop by the store to ask some question. He is paying attention to our concern. Thumbs up to him! ?”
“You can find almost anything you need for electronics here, and the prices are really good. The staff is quick to help and knows exactly where things are. I found all the electronic parts I was looking for.”
“⭐⭐⭐⭐⭐ Neil and store manager!
I had one of the most stressful tech situations I have ever dealt with. During a device swap, I specifically asked for help transferring my international eSIM. I was told it should transfer automatically, and I left believing it would because I trusted they were the experts. When I got home, I realised it had not transferred at all. Because this number is tied to my iCloud recovery and other important accounts, I could not access my iCloud backup or even set up my new phone properly for almost 24 hours.
The first day, when I asked again for help transferring my eSIM, I was brushed off and told it was nearly closing time and they have not got all day.
I returned the next day feeling helpless and ready to file a complaint about the previous experience. That is when everything changed. The manager who helped me was patient, understanding and actually listened to what I was dealing with. She brought over Neil from the tech team, and he was incredible. He took the time to think through the problem instead of giving me a standard answer. He asked if I had another Apple device with me, then went to check if my old phone from the day before was still in the back. Somehow it was, and the eSIM was still on it. He managed to transfer it to my new phone and completely saved the day.
After almost a full day of being unable to set up my phone or access my accounts, this was such a relief. Neil even gave me a privacy screen protector as a kind gesture. I am truly grateful for both him and the manager. They were intentional, kind and genuinely committed to helping me. They turned a nightmare situation into a positive one.
A huge shoutout to Neil and the manager at Apple Store Yorkdale. They deserve real recognition for their outstanding service.”
“I had a great experience at Best Buy today! Greg was very helpful and made sure I found what I needed. He was patient, and the whole team at this store is friendly and ready to help. Thank you guys!”
“I went to Geek Squad for help and Mike was the best!! He was patient, polite, and helped fix all of my issues. Last time I was here I was not satisfied with the service at all - it took weeks to solve my issues and there was 0 communication. However, Mike made up for it!!”
10AM - 8PM
695 Wilson Ave, Toronto
Computers
“Walking out from Best Buy with the brand new computer monitor. Not understanding the new technology, gentlemen by the name of Kasra took his time and shared his knowledge to pair me up with the best monitor for my budget and needs. Great attitude and friendly face. Much appreciated”
Computers
Computers
Computers
Computers
Computers
Computers
“KUSAM helped us with our phone plan and she answered all our questions! My Mommy is happy and entertained while we’re at the store. Will come back on Monday for the home internet plan. Thanks to KUSAM again!”