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December 2023 by amer amin
We booked a van but given an SUV! That wasn't big enough for us and made our trip unpleasant!
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November 2023 by George Wang
Was able to get the vehicle type requested. Service during pick up and return were both quick and efficient. Location may have line-up close to closing time, but service is prompt so the line does move along quickly.
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September 2023 by Vince Paguandas
Rohan was very friendly and provided excellent customer service. Everything was timely and smooth. No surprises, no problems. Thanks for a great experience
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September 2023 by Galit Zucker
Thanks Rohit Tuli for a great service, kind, professional and courteous, if only this was the service level all car rentals aim for, to make it simple and easy to ... rent a car...they would all have many satisfied customers
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September 2023 by Alec Mak
Fantastic experience; their team went above and beyond when I experienced some difficulties in renting a vehicle. Service was prompt and helpful, and the vehicle was clean and comfortable. A huge thanks to the staff on duty during Monday mornings and Thursday evenings.
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September 2023 by Mihai Cotop
I talk about the branch on Steeles West, west of Yonge: very friendly staff, clean cars and always focus on the customer. You get the best advice each time when renting from them!
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August 2023 by Jessica Yoon
hassle free rental car service ever!Rohit’s very professional and made hassle free rental car pickup/drop! I can say it was the best experience for renting a car! After having great experience, I made several reservations here. I definitely recommend this location??Thanks, Rohit??
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August 2023 by Jennifer Pineda
This branch in 330 steeles west is -0 star, my insurance did the reservation friday to them i have the reservation number and when i call to pick up the car the person who i speak to said they have no available car to give. Take note this is a reservation and not walk in, i got so upset coz i need the car for work the next. I told him whats the point of reservation if there is no car. And i ask why did they accept the reservation if they know that they have no guarantee car to give to the costumer. I am so upset but instead of helping me to call another branch bec. Its their fault, the person i was talking to with just hung up the phone . So unprofessional, i do not recommend this branch at all.
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August 2023 by PANKAJ SINGH
Best Enterprise location in whole of GTA, staff is very good and especially Branch Manager - he is one of the best Manager I have come across.I have Enterprise location near my house, walking distance but everytime I just book it from Enterprise Thornhill location because of their excellent customer service and prompt addressing of any concerns.
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June 2023 by Vincent Chan
Best Enterprise. Great staff
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June 2023 by Avi Kumar
I had a good experience with this branch. I got the car in less than 5 minutes and everything was in place just as I wanted. The service was 5/5 both while pickup and while delivery.
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June 2023 by Hanna Kim
I book a rental car and the staff says it will be ready the next day, but they don't have a car on the day.
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May 2023 by Priscilla Aquino
Very good service. They always give me the best cars when I choose you click we pick option. They never let me down. Its always my go to enterprise location.
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May 2023 by Harsh Mudhar
I requested for a pick up(as stated on the website) and was told shuttle is full. Told the lady in branch I’ll be there between 1230-1300 and she very politely said “no worries” without caring to inform the branch closes at 1300 on the weekends. Very disappointed with the staff here, have to postpone my trip because of this.
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May 2023 by Amos Schawrzberg
Great people serving you and your auto needs. Way to go.
