“I came here to change my iPhone 15 pro max at Univer cell and the costumer service here was amazing Ayan was so patient and friendly with me. I’ll definitely come back again”
“I usually don't provide reviews for places I've visited, but I'll guess I have to give this an exception. After breaking my Galaxy A34 a few weeks ago (I admit I have anger issues when it comes to phones), I almost had nobody to turn to until Bye N Cell was willing to fix it. Every other phone repair service including Samsung turned me away because my phone was an international model and not local.I was quite skeptical at first seeing that there were many negative reviews, but upon further inspection, many seem to be heavily biased and not towards criticizing the repair service. But since I was desperate and I'd have to spend even more money buying a new phone, I decided to take the risk...and it ended up being a good one. Normally, I'd consider paying 200 dollars to be a scam, but unfortunately Super AMOLED displays aren't cheap.The service and repair quality was excellent, and assuming the technician(s) didn't modify anything else besides the screen, I don't think there'll be any problems. Only issue I had was that the frame/bezel is black instead of lavender, but the manager told me that the supplier didn't have anything else. At the end of the day, I blame myself along with the cheap screen protector I bought off Amazon for breaking the phone.”
“Kusam Sharma is a knowledgeable and helpful agent who went above and beyond to assist us. When we visited to purchase a new cell phone, she took the initiative to understand our needs and helped us save money through a bundled deal. She also supported us in setting up the accessories, making the entire experience smooth and efficient.”
“Incredible team that is Efficient, knowledgeable, humble/polite, sensitive and soft spoken individuals.
Special kudos to Viganesh/Eeshita/Kevin and Sangei. It is pleasure to salute your top notch customer skills”
“I had an excellent experience with Kusam at Best Buy Express! She was incredibly patient, professional, and helpful throughout the entire process. She took the time to understand what we were looking for and went above and beyond to help us secure a great phone plan with Bell.
Kusam was reliable, knowledgeable, and genuinely committed to making sure we were happy with our plan. Her customer service was outstanding, and she made the whole experience easy and stress-free.
I would highly recommend Kusam to anyone looking for great service, and I would absolutely love to work with her again in the future. Thank you, Kusam, for all your help!”