Sephora offers a welcoming shopping experience where customers can explore a wide range of fan-favorite beauty brands, from FENTY BEAUTY by Rihanna to Drunk Elephant and Tatcha. The Sephora Collection also provides affordable options. Customers can conveniently place online orders for in-store or curbside pickup, or opt for same-day delivery, depending on location. The staff at Sephora are known for their exceptional customer service and product expertise. Customers have praised the friendly and knowledgeable assistance they received, particularly from employees like Fizza and Francesca, who provided excellent advice and guidance to help customers find the perfect products for their needs. Recently, shoppers shared positive experiences, highlighting helpful staff members such as Alex, Kiran, and Amber. Alex made shopping easy with friendly help, while Kiran was quick with alternative suggestions and efficient checkout. Amber, who looked like a K-pop idol, gave thoughtful tips and carefully selected essential items for a wedding gift, even using devices to compare prices and explain product features. She was attentive, returning to assist after helping others, and made both shy customers feel comfortable. Sephora remains committed to celebrating what makes each individual unique and creating a space where all feel welcome.
Nav was amazing at Sephora—she helped me find exactly what I needed and also pointed out some great deals. Super friendly, patient, and knowledgeable. Thank you, Nav!
December 2025
Visited Vaughan Mills and was really impressed with the great service Inderpreet provided.
December 2025
The store is always crowded. Staff on floor is not too helpful. They don’t recognize a customer trying to take their help for finding stuff. Rather they ignore.
