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December 2023 by Ma Wan
Had an excellent experience at Home Depot the other day and that was frankly due to Andy S and Andrew. I sought their help twice and both times they were informative & provided good advice in a friendly manner. I actually left the store smiling! Keep up the excellent customer service. With thanks!
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November 2023 by Vlada N
Staff review: I came looking for casters afer trying two other locations with non success. I checked the stock online and saw there were 20 in this store but after spending 15 min searching I couldn't find any. David the cashier, was very helpful in locating the items, which weren't easy to find as they were misplaced. He was very polite, accommodating, helped me with the packing and check out. Great service! Thank you David.
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November 2023 by Roshan Cyriac
1 star review for the customer service. Waited long to get an assistance from the hardware department to get a key lock.Paged multiple times for the hardware person but had no luck.Waited for almost 15-20 minutes and had to find the item by myself.A person showed up in Aisle after a long wait but he was busy doing his own stuff and i have been asked to wait again. Waited again but never came back to me
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November 2023 by Zack Wang
I visited the electrical department several times last week since I am going to change all the lights, switches and dimmers at my home. James helped me. He is really nice and helpful. Based on his suggestions, I bought what I need. Thanks James!
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November 2023 by Kot Shenshirski
Manager of this store is very rude.I needed a small piece of drywall to repair a golf ball size hole in a wall. I got a broken piece of drywall and went to a counter to check out other items. The manager started embarrassing me in front of other customers and employees about picking up scraps. That’s very rude. He could have help me find drywall patch but instead he preferred to show that he is the boss there.
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November 2023 by Javier Eguillor
Very good I got my grass seeds and fertilizer. And I rent a small tiller, with out realizing how hard the ground was . So don't be chip get the big boy
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September 2023 by Sachin Bansal
Always an amazing experience visiting Home Depot. The associates are very helpful each time I visit any of the Home Depot stores - the experience is always awesome.
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September 2023 by Mina Soliman
CASHIER ALIYAH (VERA) ….. At the returning centre Tuesday night on September 26, 2023 was Very Rude , disrespectful to customers. I am not going to this location anymore because of her attitude. She deserves Zero stars if there is an option to give her service ZERO.
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September 2023 by D Tan
I love this store always parking available and this store is always full of inventory unlike many other locations. Good lighting in the parking lot at night and a feeling of safe and secure place.
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September 2023 by Adnan Ayub
Came in today to pick up equipment to mount cameras outside my home. Im a novice at this stuff but luckily an associate named Anthony asked me if I needed help and kindly walked me through the installation process, He asked questions to make sure he was giving me the right advice and helped me find everything I needed. He was super knowledgeable and helpful, Shout out to you my man if you’re reading this!
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September 2023 by D.A. McAdam
It is nice to shop at the Home Depot, Vaughan. The store offers good selections at competitive prices. Overall, the staff is quite helpful. In particular, this is to acknowledge Marcie and Maaz. Their positive and personable manner is highly commendable - from their greeting to their offer of support with product information, etc.. Keep up the terrific (five-star) work!
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September 2023 by Name
Today I bought as usual pieces of wooden scraps. I tied them neatly myself with tape. I came to the cashier with a check from a department worker to pay for it, and the cashier refused to give it to me without argument. Thanks to this cashier, I will not buy anything else in this store and will not recommend it. I hope the management is satisfied.I want to give you important and useful advice and be respectful to your client.Print and secure ad: "Not for sale"When you let me buy it and then you turn it down at the cashier, it looks like a bully to the buyer.
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August 2023 by R B
Be careful ordering anything online. They don’t guarantee the prices they advertise on the website. It’s happened many times to myself as well as other people I have mentioned it to. They make errors in the prices and don’t go or them even though you have a picture of what it was advertised online. Try Lowe’s or Rona.
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July 2023 by ambe
Gemma served us in the paint department and I must say, this is probably one of very few experiences of great customer service at Home Depot. She was very helpful and should be incharge of training other staff on good customer relations.A 5+ for Gemma!
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July 2023 by Nero Odogun
We had so many questions about Plumbing. Alex 7253 was working and stopped everything to answer our questions in details. He is extremely knowledgeable. For questioning about Plumbing he is the guy. Smart and patient.Thanks Alex employee number 7253.
