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January 2024 by Alex C
There are many electronic shops in the GTA. But,VERY FEW sales folks that are knowledgeable of their products.After visiting 4 shops,I came across this Visions location in Woodbridge.I was warmly greeted by Massimo.I asked some questions regarding stereo equipment. I FINALLY FOUND a qualified,knowledgeable HiFi Specialist.I asked,and Massimo gave me his Qualified,Professional opinions and his suggestions, were what I was so happy to hear.Finally, I found the Right Person!It took me a lot of time,and effort,butI now know what I need for my residential application,to be able to enjoy our leisure time to the fullest.Thanks to Massimo,I look forward to shopping at this Vision location for All our Audio, Video needs.
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January 2024 by Vahid Karimi
It’s a worst place that i have visited by now, They are realy unfriendly and they just treated you as like as you are in india not in canada , they just thinking about their own profits not even a bit of their costumers, they advertising about price match but after i asked them to matching the price with another existing competitor they angrily refused it and told me go and get from there and Actually i did and i got it from there:G&G electronics.this store even gave me better deal than they advertised and I’m so happy to find them and I never put the step in their store
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January 2024 by Rafi
Unbelievable customer service from Janeil. Came to the store to inquire about some help in buying a used X100V camera from fb, he did some digging and it just so happened that he had a brand new one available that was unlisted from the public for retail price which he sold me. He went over and beyond my expectations, couldn’t be happier.
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December 2023 by Komal Brahmbhatt
The customer service I received was impeccable. Raj bhola assisted with the purchase and would highly recommend visiting him for it. He not only explained every details about the product I was interested in but also made the process very smooth and hassle free.
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December 2023 by Prasad Chalke
Very helpful staff. Always got the best prices here and their extended warranty is a life saver. If you’re think of buying a TV, shop in store here instead of online.
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December 2023 by Willow Dance
Called to confirm if they had a product available and spoke with Raj, he held the item for me to pick up the next day. Purchase went smooth and was veryglad to have my Microwave carried out to my vehicle.5 star service from Raj, thank you so much.
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December 2023 by Duncan M
Called for a TV mount, was told they had it in stock open box. Drove to store, got back home and installers noticed the mount was missing pieces. This lead to installers having to leave and come back at a later time resulting in a higher cost. Visions had confirmed with me over the phone (more than once) that every part was included. Called to process return over the phone since mount is now useless with missing pieces and was told I have to drive all the way back to do return in person. No compensation offered, no apology noted whatsoever for the inconvenience. Obviously would’ve never shopped here from the onset had I been able to locate the mount more easily. All the 1 star reviews are accurate, don’t shop here.
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November 2023 by Rishi Sharma
Nesan is a great rep. Finally found a good alternative to bestbuy. Visions is a solid place great prices and products and like three people asked me if I was taken care of in just a few minutes, great customer service.
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November 2023 by Clay Man
Purchased 4 tablets and 2 TVs online recently. Most of the order was fine, but 1 TV arrived with the panel smashed, even though the box looked OK. Was told that I'm on my own because it was reported more than 24 hours after the order arrived. They suggested that I claim my credit card or home insurance.
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November 2023 by Sam Alberg
We had a great experience at Visions with Raj Bhola. Raj helped us choose a TV based on our needs and price range and got us a great price. Thanks Raj!
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November 2023 by Farran Speak
Been here 3 times, first 2 times, I had my 5 star review.. GREAT people.. last experience was terrible.. staff is not what it was. The cashier and "manager" had all my info on file, I had used my status card no problem in the past, refused it this time because I had it in my digital wallet. Lulu lemon, SVP sports, Best buy etc, save it on file.. pretty sad you do as well- have my name, number, status info etc on file but we still need physical copy when I have it front and back in digital wallet. I had a whole wallet of IDs matching my status card information which is literally the front and back card in my digital wallet. Ive shown over and over at your store, never a problem. Anyway.. Whatever, we went to Best Buy, they looked us up in the system, I showed them my digital ID and my physical license and they were happy for the sale and we are happy with our t.v.
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November 2023 by Suzanne Salickram
We are so very pleased that we came across and visited Visions Electronics in Vaughan.My name is Suzanne and together with my husband David were looking to purchase a television because our TCL 75” of only two years that we got at BestBuy stopped working. David went online to search for deals on tv’s and that’s when he came across Visions Electronics.As soon as we entered the store we were welcomed with a very warm smile by the manager Rajesh, he took his time and explained all our concerns with immaculate knowledge of all the features of different brands of television. We finally settled for a Sony 75” smart tv, which works fantastic.We visited the store two times after our purchase because our first customer service experience was so awesome that David felt comfortable going back to get some more information in person rather than over the phone. We spoke to two other representatives which was equally as knowledgeable as Rajesh was, that was a plus for us.Our third time visit we met up with Rajesh again, I had my phone plan changed from one provider to another and again Rajesh was great and I walked away with an amazing deal.Customer service are rear in this present time and I want to say that if you are looking for knowledgeable people about electronics and are never in a rush to get rid of you and who will serve you one on one and not run around the store helping three and four people while serving you, then Visions Electronics in Vaughn is the place to go, this will definitely be my go to electronic store from now on.Thank you Rajesh, Raj and the other three amazing guys who served both David and I, we really appreciate your services.
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November 2023 by Piru P
The GM Raj has been the only saving grace for this company and genuinely cares about customers - even if they are not from his own store. He stepped up where the point of purchase store, and corporate head office, failed to deliver. If I ever do business with Visions again, it will only be at this location.----------Update:It has been about 3 years since Raj helped me in a tough situation and since my last review. Since then, Raj has helped me purchase several TVs for myself and family. His knowledge and level of service are unmatched and worth the one hour drive to his store. Recently, his team delivered a new TV and did an excellent job wall mounting in a tough location. My wife and I are genuinely impressed with the TV and the impeccable quality of service we received yet again!
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November 2023 by Iman Attarzadeh
I purchased a laptop 3 weeks ago from their online store,Three weeks, and they still didn't give me the tracking number, they even do not answer my requests on their help center also I tried to call their office they didn’t answer the phone, amazing no responsibility… I never ever buy something from them
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November 2023 by HJ Mohammad
I was completely impressed with their professionalism and customer service. I highly recommend this store (Visions Electronics Vaughan). Thank you Rajesh and CJ!!
