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August 2025 by Peter Tyszewicz
Even though our cottage laundry machine was years old and past warranty, Chad and Mark went the extra mile to get it back in working order and provided some great recommendations to prevent a reoccurrence of the problem. Our next appliance will certainly be purchased at this Rona in Verona! Thank you again.
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July 2025 by Nicole Harder
Wow! I’m so pleased !I’d been looking a an appliance repair professional to come to our place in crow lake with no luck. Was referred to Rona and Mark came to diagnose our problem. He was prompt, professional and very knowledgeable about both our appliances. To further my pleasure Chad and Mark promptly helped me make decisions on repair or replacement! Very pleased with their honest opinions and options. If anyone needs repair for appliances or help purchasing appliance please look no further then Rona in Verona , excellent shop locally Nicole
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June 2025 by Stephen Boisclair
Tremendous service from start to end. Purchased a new cloths dryer with assistance from Chad (owner) and had delivery and set up by one truly skilled individual, Mark, thanks again fellas.
Karen and Stephen
Sharbot Lake
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December 2024 by Dan Bell
Always the best of experiences at Rona Hardware in Verona. Extremely helpful and knowledgeable.
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August 2024 by Heather B
My sister and I stopped by yesterday and would like to express our appreciation at the level of customer service we received yesterday (Saturday August 3rd). We were greeted at the door and from that moment the 2 young men who helped us were very approachable and courteous. Good job Verona Rona!
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July 2024 by Patricia Maureen Shaw
Always knowledgeable and helpful!
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November 2023 by Gary Clark
My wife and I had a problem with our water pressure pump not reaching cut-off point so on the recommendation of a neighbour I called Rona to see if they could help. We were stuck with no water and after a couple of days of carrying water up in buckets from the lake I really wanted to get the problem fixed as I am in my seventies and not really able to do that much labour anymore. I got a call back from Mark (the service guy) and he told me he was booked up until near the end of the following week but he said if he got a chance he would come sooner, He came the very next day (this morning) and after taking a look at the pump he said he knew what the problem was and after about 20 minutes or so he had it working perfectly. My wife and I really appreciate him doing that so quickly and he has really made our lives easier. Much thanks to Mark and Rona, I would highly recommend them to anyone needing this kind of service. Great job Mark!!
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October 2023 by Lawrence Mika
Best place to get fishing licence,sell many cottage items,fishing gear,and about everything else you'd need
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September 2023 by Pooyan Pooyan
I highly recommend this local business. Mark & Chad & the rest of the team are friendly, professional, knowledgeable, and extremely helpful. Great job!
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April 2023 by Tasha Lloyd
Great Local Business - They care about what your needs!
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December 2022 by Cara JD
Chad and his team went above and beyond to help my family and I. We spent several months struggling to get a functioning stove from a different company and Verona Hardware stepped up to help us out. The customer service was incredible and the whole transaction was seamless from start to finish. Thank you so, so much!
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March 2022 by Jody Robinson
Thank you to the guys at Rona today Jan 07. You were all awesome and very helpful in getting the parts we needed to fix up our pressure tank today. Thanks a bunch.
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March 2022 by Jacob Byrnes
Unfortunately an unpleasant experience. I purchased some items online from Rona (they weren't available in store) and long story short I had to return them as they didn't come with all required parts. I was given the option of returning in store, or packaging everything and shipping via Purolator. As they were larger items, I decided in store return would be the easiest for everyone involved.I came to Verona Rona and picked up a few items, then explained the situation and presented my authorized store return label, but was met by an angry (employee or manager or owner?) Who got pretty upset that I was trying to return an item that I purchased online because now he would be "stuck dealing with the return". He said that I didn't even purchase that item at that store and now I'm making him deal with it and that I should go drive it into Kingston (35 mins away) and drop it off at Purolator instead, despite me being at the store with the items.I understand that this is a small town store but I would have thought that part of being a franchise of Rona is dealing returns and online orders without causing a scene and getting upset at customers.
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March 2022 by Jessica Albert
Friendly, helpful staff and good selection.
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March 2022 by Clayton Johnston
Stopped in here, Tuesday, August 24th to buy some entry-level fishing gear. Younger guy with long hair working at the cash, came right over, explained what they had, googled some info for us. Showed us about the right type of line, knots, lures, etc. Super helpful, and resourceful. Will be back next visit.
