61 Hamilton Street North, Waterdown ON L0R 2H0
“Ordered some lumber to rebuild my deck from Turkstra lumber Waterdown to support local business, called in my order, the gentleman on the phone was very helpful, set up an account for me made the purchase and delivery very easy, all arrived as promised! End of the job I had a box of screws and two boards left, no issue took them all back and refunded my money, no hassle no arguments, no restock fees etc Will use them again for lumber and more”
71 Hamilton Street North, Waterdown ON L0R 2H0
“So Matt the STIHL mechanic in the back fixed my weed wacker in 5 minutes ….had very good customer service…and was very good at explaining things to me …5 star to him and that entire department”
983 Fennell Ave E, Hamilton ON L8T 1R1
“I have been shopping at this location for years and the service is amazing all staff members are fantastic and very helpful as well as very knowledgeable. Thank you very much.”
3060 Davidson Court, Burlington ON L7M 4X7
“Amazing unique products. Prices are a bit high for example sample tool was $62 at high valley we got else not on sale $29. But that being sent these have products that are so unique”
3376 King St, Vineland ON L0R 2C0
“After an exhausting search, I visited Coast appliances. Sales agent, Brody Jensen, was helpful and very knowledgeable. Reviewing a variety of options, I purchased an excellent product at a very reasonable price. I am very pleased with the customer service and grateful to Brody.”
1104 Barton Street East, Hamilton ON L8H 2V1
“Went for my first time ever and I lived in Hamilton my whole life. I was amazed at all they had. They even had the specialty bit I needed to do a custom job. The cashier knew exactly what it was and where it was. I will 100% be back to shop many of more times.”
29 Plains Road West, Burlington ON L7T 1E8
“I had two projects this week requiring staff guidance and assistance. I had two different staff assist for the different projects and both were knowledgeable and able to provide steps so I could resolve these issues. Great to have this special store with services in my neighborhood.”
640 Queenston Road, Hamilton ON L8K 1K2
“This was the first time I visited this store looking for a part I needed for home security. The employees were very helpful, knowledgeable and courteous. I will be back for more products in the future.”
3035 Appleby Line, Burlington ON L7M 0V8
“John is absolutely awesome! He came out to my place, but unfortunately had run out of materials from the job he had completed before mine. I was in desperate need of screens and didn’t have time to wait, and John went above and beyond. He took it upon himself to go back the very next day, make all of my screens, and install them! He was incredibly efficient, kind, professional, and just great to work with. If you’re looking for new screens, John is definitely the guy to call. I couldn’t be happier with the service and would give this company a huge five stars! Highly recommend!”
633 Parkdale Avenue North, Hamilton ON L8H 5Z1
“Small store but the customer service was amazing. They did not have what we were looking for in this store, the sales clerk went out of his way to find out what store had the product we wanted. Very impressed.”
1100 Corporate Dr, Burlington ON L7L 5R6
“There is no better company to buy your locks or door hardware. From push bars to emergency doors and secure locks you can trust Lockwood Industries. With over 100 years history in Locks and multiple patents you can be sure they locks you are buying will not be duplicates of some cheap off the shelf hardware from a big box store.”
1775 Stone Church Rd E, Stoney Creek ON L8J 0B4
“Hi I am a contractor and thoroughly impressed with the service at your store Stoney creek mountain , Bill from the pro desk is amazing with a helpful service your assistant manager Joey is always ready to help as well thanks”
Westcliffe Mall, 632 Mohawk Rd W, Hamilton ON L9C 1X6
“Good selection of tools, garden items, hardware, and everyday project needs. Staff were helpful, and it was easy to find what I was looking for. A solid local store to visit when you need supplies for small projects or repairs.”
1245 Rymal Road East, Hamilton ON L8W 3N1
“Had such a great experience at RONA! Arianna was an amazing cashier. She was so friendly, welcoming, and helpful throughout our visit. She made the checkout experience quick and easy, and her positive attitude really stood out. It’s always nice to come across someone who genuinely makes customers feel welcomed. Great customer service and a really pleasant experience overall! Arianna definitely deserves recognition for her hard work.”
1945 Barton St E, Hamilton ON L8H 2Y7
“Always go here when we need to do repairs or stuff around the house. Prices are always pretty good but the atmosphere is great and the people there working there is very helpful”
100 Portia Dr, Ancaster ON L9G 0G1
“Shannon in the Seasonal department in Ancaster was very very helpful to me today. I tried to fill out the survey she gave me but the QR code was not active. I would like to give Shannon a rating of 10 for customer service. Thanks again, Shanon”
3270 Harrison Cres, Burlington ON ON L7M
“We always go to RONA I love shopping at RONA It’s the best place you can get everything you need we were at RONA today we meet a very young man name (LVCOIS) it was a pleasure to meet him help us get everything we need he gave us a great customer service and support he was very helpful and very kind and polite and very polite and very friendly excellent customer service I am going to recommend him to anyone in my area thank you LVCOIS again keep up your great efforts and great customer care service. I love shopping at RONA we went to RONA on July the 29 to get paint for our house at paint department we met a young guy name (TYRESE) it was pleasure meeting him he give us al to of best advice about paint he was so polite and friendly patient in every question that my husband asked he had excellent customer care advice he gave us the best of all with his knowledge and help me and my husband appreciate his time and effort thank you so much (TYRESE) keep up with your great job”
52 Dundas Street East, Dundas ON L9H 0C2
“I went to Rona in Waterdown today and was absolutely amazed at the quality of service I received while I was returning paint cans for recycling and needed some help with a flagstone walkway. Two different employees (Josh and Christine) helped me immensely, answered my questions, gave me great advice and best of all, were very warm and friendly. I was totally impressed. Thanks Christine and Josh!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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